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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Database Support Engineer, EMEA - **Company:** Tiger Data - **Location:** France (Remote available) - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Cloud Computing, Information Systems, Databases, Relational Databases, Python (Programming Language), PostgreSQL, NoSQL, Query Optimization, Search Technologies, Wi-Fi Technology, Google Cloud, Kubernetes, Information Technology, Stream Analytics, Docker, Golang - **Published:** August 25, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=b6ba4cc0b4ce12eb ## About the Role * Bachelor's degree in computer science, information systems, or equivalent experience. * Relational DB experience at scale: administration, data modeling, query optimization * Experience with relational databases (PostgreSQL a strong plus!) * Experience as a technical support professional with external customers. * Strong aptitude to understand and learn new software products. * Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience., * Be familiar with TimescaleDB! You should download and test it out before you interview: * Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure. * Experience with Relational databases, NoSQL databases, and data modeling tools. * Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc * A strong sense of curiosity and a willingness to wade into the unknown and learn as you go., We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. ## Description Tiger Data is hiring a Database Support Engineer for our growing global team! The right candidate will be comfortable providing deep technical support and interacting with customers daily. You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a "can do it" attitude, where helping the user comes first., * Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation * Manage support cases from beginning to end. * Develop and maintain close relationships with our customers to help them be successful. * Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture., * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization., * Flexible PTO and comprehensive family leave * Fridays off in August * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources * Premium insurance options for you and your family (US-based employees) ## Related Videos - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Database Magic behind 40 Million operations/s](https://www.wearedevelopers.com/videos/748-database-magic-behind-40-million-operations-s) - [Tomorrow's cloud data platforms - fully managed database-as-a-service (DBaaS)](https://www.wearedevelopers.com/videos/254-tomorrow-s-cloud-data-platforms-fully-managed-database-as-a-service-dbaas) ## Related Articles - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)