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# IT-Support 3rd-Level

- **Company:** DIS AG
- **Location:** Heidelberg, Germany
- **Salary:** €45,000.0 - €55,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Information Technology, Operational Systems
- **Published:** August 22, 2026
- **Apply:** https://www.adzuna.de/details/5836784540

## About the Role

* Abgeschlossenes Studium oder Ausbildung im IT-Bereich oder eine gleichwertige Qualifikation

Gute Kenntnisse in Netzwerken, Betriebssystemen und Datenbanken

## Description

* Erstellung und Aktualisierung von technischen Dokumentationen

Implementierung von Workarounds zur Aufrechterhaltung des Geschäfts
Zusammenarbeit mit Entwicklern zur Entwicklung technischer Lösungen
Analyse und Lösung von komplexen IT-Problemen, die von 1st und 2nd Level Support nicht gelöst werden konnten


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