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# Senior Technical Program Manager

- **Company:** Fiserv, Inc.
- **Location:** Wilmington, DE, United States
- **Experience:** Expert
- **Salary:** $150,000.0 - $240,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Data Centers, Information Technology
- **Published:** August 3, 2026
- **Apply:** https://dejobs.org/x/x/59EC29C0B7AC4C5D8E2FE449E0C45E39/job/

## About the Role

* 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements
 * 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs
 * 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups
 * 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
 * 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives
 * Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
 * Strong risk management, dependency management, and governance expertise within complex technology environments
 * Bachelor's degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience

Experience That Would Be Great to Have

 * Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
 * Experience working within a PMO or formal governance-driven delivery organization
 * Experience leading operational transition, migration, cutover, or production readiness efforts
 * Experience managing client-facing communications and formal acceptance or signoff processes
 * Experience delivering programs with regulatory, security, compliance, or quality-related requirements
 * PMP, PgMP, Agile, SAFe, or comparable program management certification

## Description

As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You'll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.

What You'll Do

 * Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility
 * Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
 * Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums
 * Ensure program execution follows established FTS governance models, methodologies, and delivery standards
 * Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives
 * Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes
 * Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking
 * Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live


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