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# Technical Systems Investigation Analyst

- **Company:** Robert Walters
- **Location:** London, UK
- **Contract:** Temporary contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Applications Architecture, Bash Shell, Batch Processing, Databases, Python (Programming Language), Korn Shell, Windows PowerShell, Calypso Programming Language, Standard Sql, Shell Script, SQL Databases, Data Streaming, Systems Integration, Murex, GitHub Copilot, Software Troubleshooting
- **Published:** August 5, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=55735256e13cce5d

## About the Role

* Proven experience providing L2/L3 application support within a complex enterprise or financial services environment.
 * Strong troubleshooting, root cause analysis and production incident investigation across integrated applications and systems.
 * Good knowledge of SQL, with the ability to read and interpret Python, Java and Shell scripts (Bash, Korn Shell or PowerShell).
 * Experience using AI-assisted tools such as VS Code, GitHub Copilot or other AI coding assistants to support technical investigations and documentation.
 * Understanding of APIs, system integrations, data flows, batch processing and application architecture.
 * Experience supporting enterprise or financial systems such as Murex, Calypso, Summit, FIS Front Arena, trading platforms or risk systems, with excellent analytical and stakeholder management skills.

## Description

Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth.

What you'll do

 * Provide L2/L3 support for complex production applications and investigate technical issues.
 * Analyse logs, databases, interfaces, batch processes and system behaviour to identify root causes.
 * Troubleshoot incidents across interconnected applications and support problem and change management activities.
 * Trace data flows between applications, databases, APIs and downstream systems to resolve processing issues.
 * Review existing code, SQL queries and scripts to understand application behaviour during investigations.
 * Produce clear technical documentation, investigation findings and impact assessments while working closely with developers, infrastructure teams, vendors and business stakeholders.


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