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# Energy Storage Technical Support Engineer

- **Company:** ESY Sunhome
- **Location:** Amstelveen, Netherlands
- **Contract:** Permanent contract
- **Skills:** Windows Remote Assistance, Building Management System (BMS)
- **Published:** August 5, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=8acb9645dea289bf

## About the Role

* Bachelor's degree or equivalent qualification in Electrical Engineering, Electronics Engineering, Automation, Renewable Energy, Mechatronics, or a related field.
 * Minimum 1 year of experience in renewable energy, energy storage systems (ESS), battery systems, photovoltaic inverters, technical support, field service, or related engineering roles.
 * Basic understanding of energy storage systems, batteries, inverters, BMS (Battery Management System), EMS (Energy Management System), and photovoltaic systems.
 * Experience with equipment commissioning, troubleshooting, fault diagnosis, and customer technical support.
 * Strong communication skills and a customer-oriented mindset with the ability to solve technical issues independently.
 * Fluent Dutch is required. Chinese and English language skills are an advantage due to collaboration with our China-based technical team.
 * Willingness to travel within Europe for customer visits and on-site technical support.

## Description

* Provide technical support for energy storage systems (ESS), battery systems, and photovoltaic inverter products, including remote assistance and on-site technical service.
 * Support customers, installers, and partners with system commissioning, configuration, troubleshooting, and technical problem resolution.
 * Diagnose equipment issues, analyze system performance, and provide effective technical solutions.
 * Prepare technical documentation, including troubleshooting reports, service reports, and technical issue summaries.
 * Collect customer feedback and communicate with the R&D team in China to support product improvements.
 * Provide product training and technical guidance to installers and partners.
 * Support project delivery, commissioning activities, and after-sales service development across Europe.
 * Travel within Europe when required for customer support and technical activities.


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