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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Server Tools Technical Specialist - **Company:** Atos - **Location:** London, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Active Directory, Artificial Intelligence, Microsoft Online Services, Databases, Data Centers, Hyper-V, Automation of Marketing, System Center Operations Management, Microsoft Servers, Microsoft Software, Microsoft SQL Server, OAuth, PowerCLI, Windows PowerShell, Release Management, Azure Active Directory, Runbook, Systems Integration, Workflow Management Systems, Alwayson, Data Processing, Software Troubleshooting, Infrastructure Automation Frameworks, Restful APIs, Servicenow, Vmware - **Published:** August 25, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=b5c8e94f57d50b21 ## About the Role * Strong hands-on experience administering, supporting, and troubleshooting Microsoft System Center Orchestrator (SCORCH), ideally SCORCH 2022 or later. * Experience designing, maintaining, testing, and deploying Orchestrator runbooks within enterprise environments. * Advanced PowerShell scripting and automation experience. * Experience automating and integrating with Active Directory, Exchange Online, Azure AD / Entra ID, and related Microsoft technologies. * Experience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations. * Knowledge of Microsoft SCOM integration, alert processing, event management workflows, and monitoring tool integrations. * Understanding of Microsoft SQL Server administration fundamentals relevant to Orchestrator databases and platform support. * Strong troubleshooting and problem-solving skills with the ability to diagnose complex automation, runbook, database, and integration issues. * Experience supporting lifecycle activities including patching, upgrades, resilience testing, capacity management, and platform transitions. * Ability to understand automation logic, workflow design, runbook content, and operational dependencies across large enterprise environments. * Experience working within an ITIL-based environment, including Incident, Change, Problem, and Release Management. * Strong communication, documentation, and stakeholder management skills. * Proactive and self-motivated approach with the ability to work independently and take ownership of tasks and issues. * Ability to remain calm and effective under pressure, particularly during critical situations. * Experience supporting Microsoft SCORCH runbooks and automation services is essential. * Strong experience in runbook development, troubleshooting, PowerShell automation, and lifecycle management. * Flexibility to support out-of-hours activities where required. Skills we'd like * Experience with Kelverion Integration Packs, including ServiceNow REST, SQL Server, data manipulation, text manipulation, and runbook management. * Experience supporting highly available SCORCH architectures. * Knowledge of SQL Always-On Availability Groups, Hyper-V Replica, or equivalent resilience technologies. * Experience with VMware PowerCLI, virtualisation platforms, hybrid data centre environments, or wider infrastructure automation tooling. * Customer-facing experience with a strong focus on service delivery, operational ownership, and stakeholder confidence. * Experience working within secure, regulated, or highly governed customer environments. ## Description As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service environment, you will be responsible for supporting automation platforms, troubleshooting complex workflow issues, maintaining integrations, and ensuring services remain available, secure, and compliant. You will collaborate closely with operational teams, service management, and technical stakeholders to deliver high-quality automation solutions while supporting continuous improvement initiatives and contributing to the evolution of our automation and orchestration capabilities. * Work at the forefront of Automation, Orchestration, AI and Agentic Technology - practical roles applying emerging technology to real operational and customer challenges. * Build skills and a career in a fast-growing area - supported by structured learning, specialist enablement and hands-on delivery experience. * Help shape a new capability and make a visible impact - an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within Atos., * Administer, support, and maintain assigned infrastructure tooling environments, including Microsoft System Center Orchestrator. * Maintain the availability, health, performance, and resilience of production and non-production SCORCH environments. * Support, troubleshoot, and optimise SCORCH runbooks and PowerShell-based automation workflows used for request fulfilment and operational automation. * Diagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services. * Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD / Entra ID, Exchange Online, Microsoft Teams, and other connected platforms. * Plan, schedule, and control lifecycle activities including patching, upgrades, capacity management, release activities, and platform maintenance. * Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. * Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. * Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change windows. * Support service restoration and major incident activities where automation, monitoring, or integration services are impacted. * Contribute to ongoing service improvement and platform optimisation initiatives.