> Markdown version of [/jobs/ext/2356681-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2356681-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** VIQU Ltd
- **Location:** Cambridge, UK
- **Salary:** £46,800.0 - £52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Configuration Management Databases, System Center Configuration Manager, Software Deployment, Peripherals, Microsoft InTune, Information Technology
- **Published:** August 20, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-engineer/57260468

## About the Role

My Customer is looking for an experienced IT Support Engineer with strong knowledge of Windows, Microsoft 365 and Endpoint Management. The successful candidate will be hands-on, customer-focused and confident troubleshooting complex technical issues., * Strong Windows 10/11 support experience.

 * Strong Microsoft 365 experience.
 * Hands-on experience with Microsoft Intune and SCCM/MECM.
 * Strong endpoint management and software deployment experience.
 * Hardware, desktop and peripheral troubleshooting.
 * Active Directory / Group Policy experience.
 * Experience working within an ITIL/service desk environment.
 * Excellent customer service and communication skills.
 * Strong troubleshooting and problem-solving ability.
 * Excellent prioritisation and time-management skills.
 * Lab IT skills would be benefical

## Description

* Provide technical support and troubleshooting for Windows, hardware, software and peripherals.
 * Support and manage endpoints using Microsoft Intune and SCCM/MECM.
 * Install, configure and maintain operating systems and software applications.
 * Manage patching, software updates and device lifecycle management.
 * Support hardware refreshes, new device deployments and equipment moves/adds/changes.
 * Troubleshoot connectivity issues and work with Networking, Security and other IT teams where required.
 * Manage incidents and service requests in line with agreed SLAs.
 * Assist with asset management, inventory and CMDB accuracy.
 * Support wider IT projects and technology initiatives.
 * Work closely with users, IT teams, vendors and stakeholders to resolve technical issues.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)