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# E-Mail Support Saisonstelle Oktober-April Werkstudent:in Teilzeit oder Vollzeit I 100% Remote möglich

- **Company:** Edubini GmbH
- **Location:** Hamburg, Germany
- **Experience:** Internship
- **Contract:** Internship / Graduate position
- **Skills:** Shopify, Zendesk
- **Published:** August 25, 2026
- **Apply:** https://www.adzuna.de/details/5854570909

## About the Role

* Du hast Erfahrung im Kundensupport oder Community Management
 * Du bist sicher im Umgang mit Ticketmanagementsystemen wie Zendesk
 * Du hast eine sehr gute schriftliche Ausdrucksweise in Deutsch und Englisch
 * Du kennst dich mit Shopsystemen wie Shopify aus (wünschenswert)

## Description

* Du bearbeitest Kundenanfragen rund um Bestellungen, Lieferungen und Retouren.
 * Du klärst Zahlungsfälle über PayPal, Klarna und Shopify Payments.
 * Du pflegst und beantwortest Kundenbewertungen auf Plattformen wie TrustPilot.


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