> Markdown version of [/jobs/ext/2362622-it-support-associate](https://www.wearedevelopers.com/jobs/ext/2362622-it-support-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Associate - **Company:** Cummins Inc. - **Location:** Darlington, UK - **Contract:** Internship / Graduate position - **Skills:** Testing (Software), Artificial Intelligence, Data Analysis, Software Applications, Business Software, Business Systems, Information Systems, Computer Maintenance, Databases, Automation of Marketing, Power BI, Software Engineering, Systems Integration, Enterprise Software Applications, Application Enhancement Tool, Microsoft Power Automate, Information Technology, Data Analytics, Oracle Ebusiness, Powerapps - **Published:** August 11, 2026 - **Apply:** https://dejobs.org/x/x/704287D191A040E4AA121A33C90A87D9/job/ ## About the Role * IT Degree in Computer Science, Information Technology, Software Engineering, Data Analytics, Information Systems, Engineering, or a related discipline. * Experience in an IT support or applications-focused role, with an interest in software, business systems, coding, and application support rather than hands-on hardware maintenance. * Strong analytical and problem-solving skills, with the ability to make sound decisions, troubleshoot technical issues, and identify effective solutions in a fast-paced environment. * Interest in software development, business systems, digital technologies, data analysis, automation, or process improvement. * Understanding of business applications, databases, systems integration, software testing, or programming concepts gained through education, internships, projects, or work experience. * Excellent communication and collaboration skills, with the ability to work effectively with end users, technical teams, and business stakeholders while clearly conveying technical information to different audiences. * Proactive and accountable approach to work, demonstrating initiative, ownership, and the ability to manage priorities while delivering high-quality support and meeting commitments. * Business awareness and stakeholder focus, with the ability to understand broader business processes, balance stakeholder needs, and contribute to continuous improvement through effective teamwork and customer-focused service. * Interest in Manufacturing, Supply Chain, Digital Transformation, Artificial Intelligence, and the application of technology to solve real business challenges., * Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, Data Analytics, Engineering, or a related discipline preferred. * Requires relevant work experience or specialized skills obtained through education, training or on-the-job experience. * Demonstrated ability to learn new technologies quickly and apply analytical thinking to solve business and technical challenges. ## Description This is an exciting opportunity for a recent graduate or early-career professional with a passion for technology , problem solving , software development, business systems, and digital innovation. Working alongside experienced IT professionals , you will support critical manufacturing and supply chain business operations while developing the technical, analytical , and business skills needed to build a successful career within enterprise technology . You will gain hands-on experience with industry-leading applications , data analytics , automation platforms, and emerging Artificial Intelligence technologies that support operational excellence across the Cummins Darlington Campus. Working onsite - Monday to Friday 9.00am to 5.00pm (with flexibility) The compensation for this role is aligned with a local bargained or unionized agreement. In this role, you will make an impact in the following ways: * Provide application and technology support for business-critical systems that enable Manufacturing, Supply Chain, Engineering, and Plant Operations across the Cummins Darlington Campus. * Learn, support, and develop expertise in key enterprise applications including Oracle E-Business Suite (ERP), Dassault Manufacturing Execution System (CMES), and Microsoft Power Platform (Power BI, Power Apps, Power Automate), working alongside experienced team members to deliver business solutions and operational improvements. * Investigate and resolve application, data, integration, and system-related issues by applying structured problem-solving techniques and collaborating with senior team members to deliver timely and effective solutions. * Partner with business stakeholders to understand operational challenges, analyze requirements, and identify opportunities to improve processes, efficiency, quality, and user experience through technology solutions. * Support the design, development, testing, deployment, and continuous enhancement of business applications, reports, workflows, and digital solutions. * Contribute to digital transformation initiatives by helping deliver automation, analytics, reporting, and process improvement solutions using modern technologies such as Microsoft Power Platform and Artificial Intelligence tools. * Assist in gathering and translating business requirements into solution designs, test scenarios, functional specifications, and successful technology implementations. * Develop and maintain support documentation by creating, updating, and improving process documentation, work instructions, and technical standards to promote consistency and operational excellence. * Participate in root cause analysis, continuous improvement, and innovation activities by identifying recurring issues and recommending sustainable solutions that deliver measurable business value. * Collaborate with local and global business teams, IT specialists, vendors, and project teams to support technology projects, application enhancements, and strategic business initiatives. * Build technical and functional expertise in enterprise systems and emerging technologies while developing into a trusted IT Applications Analyst supporting digital transformation across Manufacturing and Supply Chain operations. ## Related Videos - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)