> Markdown version of [/jobs/ext/2362631-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2362631-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - **Company:** Insight - **Location:** UK - **Salary:** £28,000.0 - £40,000.0 - **Contract:** Temporary contract - **Skills:** Information Technology Operations, Software Engineering - **Published:** August 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d53f32d9fd4c5b5b ## About the Role * Experience providing onsite desktop or field service support. * Strong troubleshooting skills across hardware, software, and peripheral devices. * Ability to work independently as the primary IT resource on-site. * Excellent communication and customer service skills. ## Description Our client is seeking a IT Support Engineer to provide onsite IT support at their Derry/Londonderry location. This individual will serve as the primary IT resource for the site, supporting end users and ensuring day-to-day technology operations run smoothly., * Provide hands-on support for end-user hardware and IT equipment, including PCs, printers, and scanners. * Install, configure, troubleshoot, and resolve hardware and software issues. * Respond to user support requests and deliver excellent customer service. * Support ongoing IT operations and assist with a site migration project scheduled for December. * Collaborate with internal IT teams to maintain a stable and efficient technology environment. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) - [What 2025 Taught Us: A Year-End Special with Hung Lee](https://www.wearedevelopers.com/videos/1784-what-2025-taught-us-a-year-end-special-with-hung-lee) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)