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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # People Systems Analyst (6 month FTC) - **Company:** Herbert Smith Freehills LLP - **Location:** London, UK - **Contract:** Temporary contract - **Skills:** JIRA, Data Auditing, Data Governance, Microsoft Office, Regression Testing, Time Tracking Software, Workday HCM, EIB, Workday, Servicenow - **Published:** August 25, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=77f91707e6df3173 ## About the Role * A minimum of one year's experience supporting Workday with a good understanding of core HCM processes. * Exposure to additional Workday modules such as Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits or Payroll is desirable. * Comfortable analysing and resolving system and process issues in a structured manner. * Strong organisational skills, with experience in operating incident management tools. * Ability to prioritise and manage multiple requests within agreed service levels. * Familiarity with Microsoft Office suite. * Experience using ServiceNow and JIRA is desirable. * Analytical approach to problem solving. * Ability to work well within a global and sometimes virtual team. * Understanding of HR data governance, confidentiality requirements and system administration best practices. * Good stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences. * Ability to handle sensitive people data with discretion and in line with relevant governance requirements. Competencies Personal Leadership * Positively impacts those around them, makes quality decisions and develops themselves both personally and professionally * Demonstrates sound knowledge in their field * Anticipates potential problems and identifies a range of possible solutions * Adapts their interpersonal style to suit different audiences in a genuine way Builds Authentic Relationships * Takes time to get to know people beyond their role * Treats people with respect and in a fair and consistent way Collaborates with others * Works within teams and across boundaries to share knowledge and achieve results * Identifies and builds relationships required to achieve the best outcomes for the firm * Engages people with the right skills, knowledge and expertise to provide advice * Connects other people in the firm who have mutual interests or work objectives, We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. ## Description * Support the maintenance and ongoing administration of Workday and associated People systems, working closely with functional leads and senior team members. * Act as first-line support for Workday queries from across the firm by operating the Workday specialist queue in ServiceNow, escalating to functional leads as required. * Complete cyclical system administration tasks, including position cleanses, data purges and EIB uploads. * Perform routine data audits and support activities to maintain data quality and system integrity. * Maintain process documentation, knowledge articles, training guides and standard operating procedures relating to People Technology processes. * Partner with internal IT teams to understand and manage downstream system impacts. * Support user acceptance testing (UAT), regression testing and validation activities for system changes, enhancements and Workday releases., * Generously shares their time, knowledge, expertise and talent to support others' success Enhances the Client Experience * Creates opportunities to enhance the experience of the firm's clients through their daily tasks * Behaves consistently with the firm's values in their interactions with others * Conducts themselves in a way that reflects positively on the firm's brand, both inside and outside the firm Achieves Results * Maintains focus and drive to achieve quality outcomes * Focuses their time and efforts on issues that will have the greatest impact on agreed objectives ## Related Videos - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland)