> Markdown version of [/jobs/ext/2363212-director-business-system-global](https://www.wearedevelopers.com/jobs/ext/2363212-director-business-system-global). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director Business System, Global - **Company:** Johnson Controls - **Location:** Sunbury-on-Thames, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Systems - **Published:** August 7, 2026 - **Apply:** https://www.careerjet.co.uk/job/gb6f1c797b2b5093623ecd2abd5602b3f6/eaa ## About the Role * Master's degree in business, Quality, Engineering, or related field. * Minimum 10-15 years of experience in Continuous Improvement across multiple business domains. * Minimum of 5-10 years in business roles using a lean business system. * Significant experience in working within and with a mature lean business system. * Significant experience in leading enterprise business transformations with recognized business impact at scale. * Demonstrated leadership capability, especially leading senior leaders indirectly through influence; strong business acumen. * Mastery of Lean systems, cultural transformation, and change leadership. * Effective communication and presentation skills; ability to establish rapport with leaders and peers across levels and geographies. * Proven analytical and systems-thinking capability with end-to-end solution design. * Excellent facilitation and strategic-thinking skills. * Proactive risk management and issue-resolution skills with appropriate escalation. ## Description **Can Be Based out of Any UK/EU Location with Travel Required** Travel Requirements: 50-75% At Johnson Controls, we are transforming the built environment through innovation, operational excellence, and a relentless focus on continuous improvement. You will play a critical leadership role in shaping and accelerating our enterprise Lean transformation across the organization-driving strategy, building capability, and delivering sustainable business results at scale. This role is designed for a highly experienced Commercial Lean leader who thrives in complexity, partners confidently with senior executives, thinks strategically and leads transformation through people, systems, and culture-not tools alone. About the Role The Sr Director Business System, Global is a senior-level expert responsible for the design and roll out of the commercial part of the business system. This is a very strategic role that focuses on end-to-end value streams and building the elements of the business system that drive significant growth. This leader brings deep mastery in a Lean business systems and plays a critical role in the design of Johnson Control's own business system, embedding Lean thinking into how Johnson Controls executes strategy, improves performance, strengthens customer outcomes, and builds a culture of continuous improvement across the organization. Reports To: Vice President, Business Systems, Global, * Provide visionary leadership, setting strategic direction for the business system across the global enterprise. * Oversee the enterprise Lean Business System, methodologies, tools, and standards; establish governance structures, performance dashboards, and sustainment mechanisms. * Partner closely with executive and senior leadership across business units and functions to understand priorities for improvements of the business system and to drive strategic priorities and enterprise-wide improvement initiatives. * Identify and mitigate risks impacting customer outcomes, operational performance, quality, delivery, and long-term enterprise results. * Drive the deployment of the business system standards and support other leaders globally to adopt it and drive it deeper into the organization. * Coach and develop senior leaders to model Lean behaviors and teach advanced Lean concepts. * Drive change management by coaching leaders on key behaviors. * Deploy enterprise strategy into action with using Hoshin Kanri, ensuring consistent execution across regions and functions. What You Will Do * Define, design, and implement the business system globally (transactional). * Develop and deploy practical lean vehicles and practices to improve speed, quality, alignment and outcomes. * Support vertical and horizontal integration across Commercial and Service functions. * Lead critical, large-scale improvement initiatives aligned to enterprise strategy and business priorities. * Identify cross-functional improvement opportunities and lead the development of vehicles and tools to standardization efforts across the enterprise. * Coach executive and senior leaders on using the business system to deliver results. * Perform root-cause analysis on the company's most critical problems to identify improvement opportunities and drive process focused solutions to close the gap and sustain the results. * Use change management frameworks to improve how leaders lead and teams collaborate to drive sustained improvements. * Utilize digital and AI solutions to accelerate the business system deployment and generation of results How You Will Do It * Partner with executive, regional, and functional leadership to understand needs and continuously improve the business system with improved and new vehicles and tools to deliver tangible improvements in enterprise performance. * Enable global enterprise synergies through best-practice sharing and standardization. * Mentor and develop business system leaders in the usage of the vehicles and tools to accelerate results and strengthen a culture of continuous improvement. * Foster innovation by introducing new CI techniques, methodologies, and tools across the CI community. * Oversee Lean maturity assessments and roadmap development. ## Related Videos - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Technology is Necessary, But Not Sufficient](https://www.wearedevelopers.com/videos/880-technology-is-necessary-but-not-sufficient) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) - [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)