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# Associate Project Manager - Incident Response

- **Company:** CBRE Group
- **Location:** Atlanta, GA, United States (Remote available)
- **Salary:** $100,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software Bug Management, Data Centers, Software Engineering, Stemming
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e9ad078256835900

## About the Role

Educational Background: A technical background, such as software engineering, is required to meet the demands for complex technical documentation and data analysis.
Technical Proficiency: Demonstrated proficiency in data analysis, dashboard building, and the ability to interpret mechanical plans.
Operational Knowledge: A high-level understanding of generic data center operations.
Communication Skills: Strong internal communication skills and the ability to master required technical writing styles for professional reporting.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Preferred Qualifications
Experience utilizing automated tools and historical documentation to improve report drafting efficiency.
Proven ability to follow complex Standard Operating Procedures (SOPs) with high attention to detail.
Proactive problem-solving skills and a strong understanding of operational workflows. Logistics & Working Conditions, Collaboration: Candidates must be capable of supporting seamless collaboration across four United States time zones.

## Description

This position is responsible for managing the end-to-end incident response life cycle and root cause analysis. The specialist acts as a key coordinator for site incident management, utilizing a structured post-mortem investigation process to ensure operational reliability. The role involves supporting critical incident processes alongside existing team members to maintain high standards of excellence. What You'll Do:

Incident Lifecycle Management: Manage the entire incident response cycle, including conducting thorough root cause investigations for assigned buildings.
Technical Documentation: Master specific technical linguistic styles for drafting high-quality availability reports. Ensure all required documentation and tracking bugs are updated and accurately reflected in dashboards.
Reporting & Data Analysis: Create and maintain technical dashboards. Aggregate and analyze data to support the Key Event and Root Cause (KERC) identification process.
Post-Mortem Administration: Facilitate post-mortem activities to ensure documentation is captured accurately and effectively communicated. Support the Lessons Learned Program to ensure quality intake and continuous process improvement.
Operational & PGM Tasks: Execute general program management (PGM) tasks, including bug management, follow-up activities, and the creation of project artifacts.
Reliability Initiatives: Provide project management support for facility availability reports and reliability improvement initiatives stemming from post-mortem findings. What You'll Need


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