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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP APM & CRM Functional Consultant/Lead - **Company:** Simple Solutions - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Unit Testing, System Configuration, Data Migration, Data Warehousing, SAP ERP, SuccessFactors, SAP (Applications), SAP CRM, System Integration Testing, Systems Integration, Strategies of Testing, SAP S/4HANA, Api Design - **Published:** August 28, 2026 - **Apply:** https://www.dice.com/job-detail/cccae988-6566-4ffc-945f-ac898665528d ## About the Role * 5+ years of SAP Agent Performance Management experience. * Minimum 2 full lifecycle SAP APM implementations. * Minimum 2 years of SAP APM production support experience. ## Description Position: Sr. SAP Agent Performance Management (APM) Functional Consultant/Lead (with CRM experience) Location: Remote with some possible Travel Employment type: Contract-to-hire End client domain: Insurance Company, * We are seeking an experienced SAP Agent Performance Management (APM) Consultant with strong hands-on expertise in implementing, configuring, integrating, and supporting SAP APM solutions. * The ideal candidate will have extensive experience working with agent onboarding, compliance, hierarchy management, commission processing, incentive compensation plans, and agent lifecycle management. * You have 10-15 years of SAP experience and 5-7 years of CRM experience, with 2-3 APM implementations. * The consultant will be responsible for leading implementation activities, supporting business stakeholders, troubleshooting production issues, and driving continuous process improvements., Implementation Responsibilities * Lead end-to-end SAP CRM with Agent Performance Management implementations. * Conduct business requirements gathering and solution design workshops. * Configure SAP CRM APM modules to support: + Agent onboarding + Producer and broker management + Agent hierarchy management + Licensing and compliance tracking + Commission and incentive compensation processing + Statement and payout generation * Design commission structures, schedules, and compensation plans. * Configure workflows, forms, validations, and business rules. * Support data migration, cleansing, and reconciliation activities. * Develop and execute testing strategies including: + Unit Testing + System Integration Testing (SIT) + User Acceptance Testing (UAT) * Participate in deployment and hypercare support activities. Support Responsibilities * Provide L2/L3 production support for SAP APM. * Analyze and resolve commission calculation issues. * Troubleshoot agent hierarchy and ownership problems. * Investigate payout discrepancies and commission disputes. * Support month-end and quarter-end processing activities. * Monitor interfaces and resolve integration failures. * Perform root cause analysis and implement permanent fixes. * Collaborate with business users and technical teams to resolve incidents and service requests. Integration Responsibilities * Support integrations between SAP APM and: + SAP S/4HANA + SAP ECC + SAP SuccessFactors + Data warehouses + CRM systems + Insurance policy administration systems * Work with API-based and file-based integrations. * Support inbound and outbound data feeds. ## Related Videos - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Benefits of Using JMeter For Performance Testing](https://www.wearedevelopers.com/magazine/96-benefits-of-using-jmeter-for-performance-testing) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)