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# Senior ServiceNow Developer

- **Company:** gb
ECS
- **Location:** Cardiff, UK (Remote available)
- **Experience:** Expert
- **Salary:** £123,500.0
- **Contract:** Temporary contract
- **Skills:** JavaScript (Programming Language), Salesforce.Com, Systems Integration, Scripting, Genesys, Client Side Scripting, SOAPAPI, Servicenow
- **Published:** August 13, 2026
- **Apply:** https://www.totaljobs.com/job/senior-servicenow-developer/ecs-job107832970

## About the Role

* Strong commercial experience as a ServiceNow Developer
 * Proven experience across ServiceNow development, configuration and administration
 * Strong scripting experience including JavaScript
 * Experience with Business Rules, Script Includes, Client Scripts and Flow Designer
 * Experience developing integrations using REST and/or SOAP APIs
 * Strong knowledge of ITSM processes and ServiceNow best practices
 * Experience working with stakeholders and translating business requirements into technical solutions

Desirable Experience

 * Experience with CSM, FSM or SPM modules
 * ServiceNow platform integration experience
 * Exposure to Salesforce, Genesys Cloud or other enterprise platforms
 * Experience within large-scale transformation programmes
 * Telecommunications industry experience

## Description

This is a hands-on role for a ServiceNow specialist who enjoys designing, developing and delivering scalable platform solutions while working closely with technical and business stakeholders., * Design, develop and configure ServiceNow solutions aligned to business requirements

 * Build and enhance workflows, automations and integrations across the ServiceNow platform
 * Develop and maintain high-quality, scalable and secure solutions
 * Work closely with stakeholders to gather requirements and translate them into technical solutions
 * Support platform improvements, testing, troubleshooting and defect resolution
 * Contribute to platform governance, best practices and continuous improvement initiatives
 * Collaborate within Agile delivery teams to deliver business-critical projects


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