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# Delivery Consultant

- **Company:** Ernst & Young
- **Location:** Belfast, UK
- **Contract:** Temporary contract
- **Skills:** Data Analysis, Data Logging
- **Published:** August 25, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb0a212a8e563db0db0c5cab89cddeca40/eaa

## About the Role

* Experience of managing administrative operations
 * A commitment to delivering exceptional client service with good stakeholder management skills
 * Good organisational skills
 * Ideally, you'll also have experience of delivering HR related services such as learning, education or workforce analytics
 * Data analysis skills

## Description

As a Delivery Consultant, you are a critical team member responsible for supporting bespoke learning and coaching programmes. You are the face of the EY service to both clients and delegates and have a key role to play in offering them a great experience.
Key Responsibilities

 * Managing and communicating with programme delegates on all aspects of their programme including issuing joining instructions, collecting feedback, monitoring mailboxes and sending out calendar invitations
 * Setting up workshops (face to face and virtual), learning platforms and diagnostics as required
 * Communicating with clients regarding programme logistics including workshop dates and locations
 * Booking associates and coaches
 * Maintaining and updating trackers
 * Supporting the smooth administration of all client programmes
 * Handling customer enquiries and calls
 * Logging enquiries and complaints (when they arise)
 * Supporting and conducting administrative activities to enable key service user journeys through our services such as setting up accounts, processing bookings and generating invoices
 * Supporting the learning evaluation team with the preparation and distribution of feedback surveys and analysis of results


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