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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # People Operations & Data Specialist - **Company:** Universal Music Holdings - **Location:** London, UK - **Salary:** £47,631.0 - **Contract:** Permanent contract - **Skills:** Computer Networks, System Configuration, File Systems, Issue Tracking Systems, PIC Microcontroller, Workday Advanced Compensation, Workday - **Published:** August 11, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5835738168 ## About the Role Skills/Abilities: * Understanding of Employee Life Cycle administration and HR business processes. * Time management, organizational and interpersonal skills, including written and verbal communication skills. * Attention to detail as well as follow through ability, strong analytical/problem-solving skills, and sound judgement. * Ability to handle highly sensitive data with confidentiality, discretion and exercise appropriate judgment. * Team-oriented attitude balanced with ability to work independently with minimal supervision. * Experience working in cross functional groups, across multiple countries. * Confidence to ask why and challenge our current way of doing things ## Description The People Operations and Data Specialist is responsible for ensuring all people/HR records are accurate and up to date, running data checks, answering queries in a timely manner and producing relevant reporting that drive efficiency across the team and improved decision making. This role will work alongside our Talent Acquisition and Learning & Organisational Development Operations and Data colleagues as well as be a key contributor to our People Operations, Data and Systems teams in the UK. The role will collaborate with our teams in US and Europe where relevant. Excellent communication, collaboration, attention to detail, discretion and customer service skills are essential for this role as is a good knowledge of Workday. A Day in the Life of a People Operations & Data Specialist Operations * You will provide Workday support to the People Inclusion and Culture team & employees based in the UK including: * Managing large volumes of transactions including but not limited to New Hires, Job Changes, Leaves of Absence, One Time Payments and Leavers processes. * Being the first point of contact for queries on Workday such as navigation, transaction progress, automated reporting, holiday balances, organisation structure. * Ensure a seamless handover of new starters from Talent Acquisition Operations. Check that new hire day one paperwork is complete and right to work checks are completed and recorded. Work with the relevant People Adviser where necessary. * Being responsible for the Service Now ticketing system including responding in a timely manner, keeping employees up to date and collective management of the workload. * Calculating holiday allowances for relevant employee groups. * Draft, send out and electronically store all paperwork for contractual changes post day one. Working closely with the relevant People Advisor. * Working closely with the Payroll team in the UK to ensure accurate and timely transfer of Workday data to Payroll. * Supporting the Annual Compensation Review process including data audits ahead of the Advanced Compensation launch. * Serve as subject matter expert alongside the global People Operations and Data teams. * Supporting the People Leadership Team, People Advisors and People Partners with accessing data in Workday for their reporting needs * Support PIC and the wider business by troubleshooting and resolving functional issues and providing direct support for Workday users when needed. * Create and maintain electronic file storage. * Collaborate with the PIC team in the UK, global People Systems team and colleagues in Europe to drive continual process improvement and efficiencies. * Experience or Knowledge of HR process mapping and management, reviewing processes where needed Data, Systems and Auditing * Support the wider People Operations, Data and Systems functions by: * Performing audits for data accuracy and integrity of UK data. * Assisting in identifying and addressing opportunities for internal process improvement by eliminating unnecessary procedures, automating applicable tasks, and simplifying actions whenever possible. * Supporting the People Systems team with testing new system configuration when needed. * Understanding the relationship between systems ie Workday, IT networks and Payroll. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024)