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# Microsoft Datacenter IT Operations Manager (ITOM)

- **Company:** Michigan Crossroads Council, Inc., Boy Scouts of America
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Salary:** $102,600.0 - $202,800.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Microsoft Online Services, Data Centers, Information Technology
- **Published:** August 22, 2026
- **Apply:** https://www.dice.com/job-detail/786a67d8-5d75-4f52-8994-6168c57e689c

## About the Role

* High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
 + OR equivalent experience

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

 * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter., * At least 2+ years experience leading and motivating a diverse, technical workforce.
 * Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
 * Enterprise-level Experience in managing large-scale and complex projects/programs.
 * Working knowledge of audit and compliance requirements in a large global enterprise
 * Strong problem-solving skills, analytical capabilities, data analysis, and attention to detail
 * Strong verbal and written communication and organization skills
 * Must be able to multi-task and project manage many tasks simultaneously.
 * College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

## Description

* Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
 * Leading and managing a team of high-performing individual contributors and their ongoing talent development
 * Managing and overseeing datacenter site services, logistics, and deployment
 * Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
 * Analyzing production operations and initiate corrective actions to ensure operational stability.
 * Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
 * Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.
 * Embody our culture and values.


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