> Markdown version of [/jobs/ext/2379558-principal-software-engineer-multi-cloud-control-plane-kubernetes](https://www.wearedevelopers.com/jobs/ext/2379558-principal-software-engineer-multi-cloud-control-plane-kubernetes). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal Software Engineer - Multi-Cloud Control Plane - Kubernetes - **Company:** ServiceNow - **Location:** San Diego, CA, United States - **Salary:** $254,500.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cloud Engineering, Distributed Systems, Identity and Access Management, Network Control, Google Cloud, Istio, Delivery Pipeline, Multi-Cloud, Kubernetes, Oracle Cloud Infrastructure, Servicenow - **Published:** August 14, 2026 - **Apply:** https://dejobs.org/x/x/7528879871E443C88DFA1BFBC4EEEFED/job/ ## About the Role * Experience leveraging or critically thinking about how to integrate AI into engineering and platform work - whether using AI-powered tooling, automating operational workflows, building agentic systems for fleet visibility and operations, or reasoning about AI's impact on how infrastructure is built and run. * 12+ years of experience designing, building, and operating large-scale distributed systems in production, with deep expertise running Kubernetes at scale (multi-cluster, multi-region, multi-tenant). * Hands-on, authoritative experience across one or more major hyperscalers (AWS, Azure, GCP), including their managed Kubernetes offerings (EKS, AKS, GKE) and the networking, IAM, and capacity tradeoffs that come with each. * A proven track record of providing technical leadership across multiple engineering teams, influencing architecture and direction without relying on positional authority. * Deep expertise in the core building blocks of a modern platform: the operator/controller pattern, infrastructure-as-code and control planes (e.g., Crossplane), GitOps-based delivery, container networking (CNI), and service mesh. * Strong programming skills in Go and fluency across the cloud-native ecosystem., * Experience designing identity and trust fabrics for distributed systems - workload identity, mTLS, and standards such as SPIFFE/SPIRE. * Experience with multi-tenant workload isolation and runtime security (e.g., Kata Containers, sandboxed runtimes). * Experience building and operating platforms for regulated or federal markets (FedRAMP, air-gapped or self-hosted distribution, OCI bundling). * Experience with observability at scale - metrics, tracing, and SLO-driven operations across a large fleet. * A platform-as-product mindset: treating internal engineering teams as customers and the platform as a product with a roadmap, contracts, and a delivery pipeline. ## Description * You will set the technical direction for our cloud-native platform across multiple engineering teams and organizations, defining the architecture and standards for how Kubernetes, distributed systems, and hyperscaler infrastructure are built and operated at scale. * You will own the hardest, most ambiguous technical problems in the platform domain - multi-cloud topology, control-plane design, workload isolation, identity and trust fabric, and reliability at the scale of hundreds of clusters and dozens of product workloads. * You will partner with engineering fellows, principal engineers, and other senior technical leaders to drive consistent architectural decisions and the adoption of best practices across the entire platform ecosystem. * You will identify and mitigate the biggest technical risks in initiatives with C-suite visibility, and you will be the person leadership trusts to make the call on managed vs. self-managed tradeoffs, substrate portability, and multi-hyperscaler strategy. * Where you see the need, you will personally design and build the critical components - control planes, operators, infrastructure abstractions, and the systems other teams build on top of. * You will mentor staff and principal engineers and shape the next generation of the organization's technical leadership., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service., For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. ## Related Videos - [Building a Cloud Platform Where Everything is Just Another Kubernetes Resource](https://www.wearedevelopers.com/videos/100137-building-a-cloud-platform-where-everything-is-just-another-kubernetes-resource) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Rate-limiting using eBPF and Istio: How to protect your SaaS customers from themselves](https://www.wearedevelopers.com/videos/100220-rate-limiting-using-ebpf-and-istio-how-to-protect-your-saas-customers-from-themselves) - [Startup Presentation: Achieving True Developer Self-Service in Kubernetes](https://www.wearedevelopers.com/videos/1181-startup-presentation-achieving-true-developer-self-service-in-kubernetes) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) ## Related Articles - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)