> Markdown version of [/jobs/ext/2383494-distributor-deductions-and-chargeback-specialist-unfi-kehe](https://www.wearedevelopers.com/jobs/ext/2383494-distributor-deductions-and-chargeback-specialist-unfi-kehe). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Distributor Deductions and Chargeback Specialist (UNFI / KeHE) - **Company:** Diva Fam, Inc. - **Location:** United States (Remote available) - **Salary:** $52,000.0 - $66,560.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Office SharePoint Server, Netsuite, QuickBooks (Software) - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4f52926da71eca0f ## About the Role * Hands-on UNFI and/or KeHE accounting experience - direct experience working their vendor portals, deduction/chargeback processes, and dispute mechanisms (non-negotiable). * Deductions/chargeback/claims management experience in CPG, food & beverage, or grocery distribution - understanding of how distributor deductions, billbacks, MCBs (manufacturer chargebacks), spoils, shortages, and post-audit claims work. * EDI / SPS Commerce familiarity - ability to pull and reconcile order data to deductions. * Strong reconciliation skills and advanced Excel/Google Sheets - comfortable matching large transaction sets, building trackers, and spotting anomalies. * Persistence and a disputing mindset - willing to push back on distributors, follow up relentlessly, and document the case for each contested charge. * Clear written communication - for distributor correspondence and concise internal reporting. * Detail orientation and discretion - accurate work with confidential financial data, and reliable self-management in a remote, part-time arrangement., * Experience across multiple distributors/retailers (Pod Foods, Wegmans, Whole Foods / Greenspoon, Faire, etc.). * Familiarity with QuickBooks Online. * Understanding of retail/broker commission and trade-spend structures and how to read distributor agreements for deduction terms. * Prior experience standing up or improving a deductions function from scratch. Tools & systems UNFI and KeHE vendor portals · SPS Commerce / EDI · QuickBooks Online (transitioning to NetSuite) · Excel / Google Sheets · email and the company's project/communication tools. ## Description Type: Part-time to start (~15-20 hrs/week), contract/1099, remote - potential to expand to full-time Reports to: VP of Finance / CFO Works closely with: Accounting (controller, AP), Operations/Fulfillment, Sales/Broker management Role objective True Sea Moss sells DTC and is scaling its retail footprint through major distributors and brokers - UNFI, KeHE, Pod Foods, and Wegmans, among others. These distributors deduct chargebacks, billbacks, and commissions on a rolling basis, and our internal review has found these deductions are frequently unclear, unreconciled to actual orders, and in some cases overstated. Uncontested, UNFI and KeHE deductions can run ~3% of turnover. The objective of this role is simple and measurable: recover and prevent invalid distributor deductions. This person owns the end-to-end deductions workflow for UNFI and KeHE - monitoring the portals, validating every charge against source documents, disputing what isn't owed, and giving Finance a clean, reconciled picture each week. The expected recovery is significant relative to its cost; this is treated as a margin-recovery function, not overhead., * Monitor distributor portals daily/weekly. Track all incoming chargebacks, deductions, and billbacks in the UNFI and KeHE vendor portals in real time; register and maintain portal access. * Validate every deduction against source documents. Reconcile chargebacks to the originating purchase orders, invoices, and EDI/SPS Commerce order data. Flag any deduction that does not tie out to an actual order or a contractual term. * Dispute invalid and unsupported charges. Prepare and submit disputes, recalls, and claims through each distributor's required process; track each dispute to resolution and follow up on aging items. * Reconcile commissions and billbacks. Confirm that broker/distributor commissions are calculated only on amounts contractually owed (e.g., on money actually received, excluding late-arriving billbacks where the contract specifies), and challenge miscalculations. * Maintain a deductions log and recovery tracker. Keep a single source of truth: deduction type, amount, status, dispute date, outcome, and dollars recovered vs. written off. * Reconcile to the books. Ensure deductions and recoveries are correctly recorded in the accounting system and reconcile to distributor remittances/statements; surface discrepancies to Accounting. * Drive periodic reviews. Request and work through annual/periodic account reviews with UNFI and KeHE to understand and document the full deduction structure and additional conditions. * Report to Finance. Provide a concise weekly summary of new deductions, disputes in flight, recoveries, and net exposure. * Document the process. Build and maintain SOPs so the workflow is repeatable and auditable as volume grows., * Deduction rate trend - reduction in net UNFI/KeHE deductions as a % of turnover over time. * Dispute cycle time - speed and win rate on contested charges. * Reconciliation coverage - % of deductions tied to source documents within the period; no unexplained charges carried forward. * Clean weekly reporting delivered to Finance on schedule. Engagement & logistics * Hours: ~15-20 hours/week to start, scaling with deduction volume; the role may transition to full-time if recovery and workload justify it. * Arrangement: Contractor (1099) / part-time, remote. * Onboarding priority: Register for portal access, build the initial deductions log, and complete a first reconciliation of recent UNFI and KeHE deductions against orders. ## Related Videos - [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Kettle and Pot or Peas in a Pod? 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