> Markdown version of [/jobs/ext/2383585-6466-lab-it-support-engineer-win11-upgrade-senior-validation-engineer](https://www.wearedevelopers.com/jobs/ext/2383585-6466-lab-it-support-engineer-win11-upgrade-senior-validation-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 6466 - Lab IT Support Engineer (Win11 upgrade) / Senior Validation Engineer - **Company:** Verista, Inc. - **Location:** Cambridge, MA, United States - **Experience:** Expert - **Salary:** $174,096.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Networking Basics, Connectivity Problems, GXP - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cb3ae1b3d3cdc375 ## About the Role * Experience supporting Windows 10/11 in enterprise or laboratory environments. * Hands-on experience with instrument-connected PCs or scientific laboratory systems. * Strong troubleshooting skills across Windows OS, hardware, software, Active Directory, and basic networking. * Excellent communication skills and ability to work directly with scientists, vendors, and IT teams. * Onsite requirement 5 days/week in Cambridge, MA., * Experience supporting laboratory environments in pharmaceutical, biotech, or life sciences organizations. * Familiarity with scientific instrumentation and vendor-supported software (e.g., Agilent, Waters, Illumina). * Experience working in GxP-regulated environments. ## Description Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day. Company Culture Guidelines & Values: * We empower and support our colleagues * We commit to client success at every turn * We have the courage to do the right thing * We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged. * We constantly acquire new skills and learn from our experiences to enhance our collective expertise, Our client is seeking a Lab IT Support Engineer to support a large-scale Windows 11 upgrade initiative across Research & Development laboratories. This 6+ month contract will focus on upgrading instrument-connected laboratory computers while working closely with scientists, instrument vendors, and IT teams to ensure successful deployment with minimal disruption to laboratory operations., * Perform Windows 11 upgrades on laboratory workstations and instrument-connected PCs. * Coordinate upgrade activities with instrument vendors, both onsite and remotely. * Follow vendor installation procedures to restore instrument software and connectivity after upgrades. * Troubleshoot Windows, hardware, software, and network connectivity issues during deployment. * Partner with scientists to support post-upgrade validation and resolve technical issues. * Document upgrade activities and escalate issues as needed. * Ensure laboratory systems are returned to operational status quickly and efficiently. ## Related Videos - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Beam Me Up, Java! 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