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# IT Support Technician

- **Company:** Safe Air Technology, LLC
- **Location:** Baton Rouge, LA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Windows, Microsoft Outlook, Desktop Computing, Virtual Private Networks (VPN), Microsoft SharePoint, Wireless Networks, Wi-Fi Technology, Connectivity Problems, Office365, Tablet Computers, Microsoft Onedrive, Laptops, User Administration
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e8248f81da01bc49

## About the Role

Do you have experience in Wireless networking?, Do you have a Associate's degree?, This role is ideal for someone who is dependable, organized, and customer-focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast-paced manufacturing environment., * 1+ years of IT support or help desk experience preferred

 * Experience supporting Windows environments and Microsoft 365
 * Basic understanding of networking, printers, troubleshooting, and user account management
 * Strong customer service and communication skills
 * Ability to prioritize tasks and manage multiple support requests
 * High level of professionalism, dependability, and confidentiality
 * Experience supporting manufacturing or production environments is a plus
 * Associate degree or technical certifications are a plus, but not required

## Description

We are hiring an IT Support Technician to support the daily technology needs of our growing organization., * Provide day-to-day technical support for desktops, laptops, printers, phones, tablets, and other company equipment

 * Troubleshoot hardware, software, network, email, VPN, and user access issues
 * Set up and deploy computers, monitors, phones, and peripherals for new hires and existing employees
 * Support onboarding and offboarding processes including account setup, password resets, permissions, and equipment tracking
 * Support Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePoint
 * Maintain inventory of IT equipment and technology assets
 * Assist employees with ERP systems, production software, and internal systems access
 * Troubleshoot Wi-Fi, printer, and network connectivity issues throughout the facility
 * Support conference room technology, TVs, Teams meetings, and presentation equipment
 * Assist with cybersecurity best practices including MFA, password policies, and antivirus updates
 * Document support requests, recurring issues, and resolutions
 * Support software rollouts, upgrades, and company technology projects


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