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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT OPERATIONS HELP DESK TECHNICIAN - **Company:** The US Space & Rocket Center - **Location:** Huntsville, AL, United States - **Salary:** $37,440.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Cyber Security, Information Systems, Computer Literacy, Computer Terminals, Desktop Computing, Network Interface Controllers, Information Technology Operations, Print Servers, Wireless Networks, CompTIA Strata - PC Hardware Technology Engineer, Peripherals, Computer Equipment - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=90b85edadcd5ac96 ## About the Role High school diploma or G.E.D. required., * Minimum of 1 year practical, demonstrated hands-on experience with computer operating systems (Windows, Mac) and computer software OR an equivalent combination of education and experience. * Familiarity with Office365, Windows Accounts, Security Cameras, Wireless Networking and Point of Sale (POS) systems. Must have experience with installation, troubleshooting, and set-up of PC hardware and software. * Computer Experience: Prefer A+ certifications as a demonstration of computer hardware knowledge. * Prefer individuals working towards an associate degree in a computer or network-related field. ## Description * Server/Computer Systems Hardware/Software: * Assist in maintaining networking/computer hardware and related equipment to ensure effective and efficient operation. Duties include, but are not limited to the accurate and timely installation/configuration/testing and maintenance of the following: * Servers/Computers. * Printers and print servers. * Network Cards. * Computer Peripherals. * Assist in maintaining server/computer operating systems and troubleshoot user software problems. * Assist in operating/maintaining the Center's IT Security Posture. * Diagnose and repair server/computer hardware and software problems promptly and in a manner that ensures minimal interruption of service to users. * Meet or exceed the expectations of the Director of Information Systems for the accurate and timely completion of related tasks and assignments., * Walking, and climbing (stairs) to access other departments and buildings. * Climbing and working on ladders to mount and or install equipment or cable. * Sitting for long periods of time (4-8 hours) at desk. * Carrying and lifting equipment and supplies up to 50lbs waist high. * Bending, kneeling, reaching to store/retrieving supplies, repair equipment. * Sight, reading, wrist movements, feeling to operate computer terminal, repair computer equipment, handle documents. * Talking, hearing to instruct employees, and communicating with service providers in person and over the telephone. * This position involves working in a climate-controlled office environment and some occasional work tasks that will be outdoors. * This position deals extensively with employees throughout the Rocket Center and service providers who provide technical support for the Rocket Center., This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Just-in-time Compilation in JVM](https://www.wearedevelopers.com/videos/240-just-in-time-compilation-in-jvm) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Talk to the Duck - Secrets of the Debugging Masters](https://www.wearedevelopers.com/videos/470-talk-to-the-duck-secrets-of-the-debugging-masters) ## Related Articles - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)