> Markdown version of [/jobs/ext/2383952-yardi-support-analyst](https://www.wearedevelopers.com/jobs/ext/2383952-yardi-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Yardi Support Analyst - **Company:** Kushner Companies - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $125,000.0 - $175,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Software Applications, GoToMeeting, Issue Tracking Systems, Microsoft Office, Microsoft SQL Server, Standard Sql, SQL Stored Procedures, SQL Server Reporting Services, Cisco WebEx, Yardi Software, Information Technology, Tools for Reporting, Custom Reports - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8d7519e6c758c380 ## About the Role * Requires 3-5 years' Yardi experience (maintenance and development) preferably in a multifamily environment * Requires a Bachelors' degree in computer science or related fields. An advance degree is preferred * Microsoft Sql Database management * SSRS Reporting experience * Highly Proficient in Microsoft Office Suite, Yardi, SQL * Strong Analytical and technical skills, including stored procedure creating and report layout. * Must possess strengths in verbal and written communications; ability to adapt communications/presentations and deliver clear and concise reports and analysis to senior management. * Requires the ability to maintain data integrity and accuracy and use data to identify and solve problems. * Requires the ability to articulate ideas to both technical and non-technical audiences. * Requires ability to model and describe leadership (integrity, drive, courage, and initiative) in personal and professional experiences. * Requires strong conceptual and analytical skills. * Requires excellent interpersonal skills and a team player. * Ability to meet deadlines and work in a structured corporate environment. * Maintain confidentiality of all company and customer information. ## Description The Yardi Support Analyst focuses on providing application support services to our various property management and development offices as well as our corporate offices in New York and Florham Park. This is a dynamic role incorporating a blend of application setup and installation user support and training. The Yardi Support Analyst will provide expertise for our MS Excel base reporting tools. Document automation solutions and create custom reports., 1. Field Client requests via ticketing systems email and or phone 2. Understand and interpret client request accurately 3. Enter and manage cases in support ticketing system 4. Setup and Configure new locations as request by the business units 5. Identify repeat requests and perform root cause analysis and recommend the appropriate solution to reduce repetitive requests 6. Develop and document plans, policy, standards, procedures and checklists 7. Provide support for assigned software applications 8. Create Custom ADHOC reports as requested 9. Enhance performance and functionality of the Yardi platform to meet business objectives 10. Provide Remote training for clients via web meeting (i.e. GoToMeeting, WebEx, etc.) 11. Proactively communicate updates on platform status and issues to management 12. Identify recommend and implement Yardi solutions and improvements 13. Compile and keep all documentation related to Yardi usage and functionality current 14. Ensure ticket resolution addresses client needs with the appropriate level of detail and within a reasonable time frame 15. Meet client requirements for response time resolution and escalation as appropriate 16. Escalate unresolvable service requests to management for appropriate handling 17. Applies knowledge and best practices 18. Document and share best practices with all internal teams 19. Assist Asset Managers in preparation of annual asset business plans, operating budgets and capital budgets as well as monitor actual performance against these budgets during the year 20. With the property management and accounting team spearhead the roll out, implementation/reimplementation of all Yardi modules and related interfaces including Rent Café, Rent Maximizer, Procure to Pay, Yardi Accounting, Yardi Budgeting, Residential Module, Commercial Module and Job Cost. 21. Design specific Accounting, Development and Operational Reports at the request of the CFO. 22. Willingness to assist in other areas as needed and be flexible with workload to meet the needs of the organization. ## Related Videos - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse](https://www.wearedevelopers.com/videos/100240-analytics-in-the-age-of-agentic-ai-a-tour-of-clickhouse-and-langfuse) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)