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# IT-SUPPORT in Hamburg

- **Company:** ganss personal GmbH
- **Location:** Hamburg, Germany
- **Salary:** €36,000.0 - €42,000.0
- **Contract:** Permanent contract
- **Skills:** Requirements Management, Information Technology
- **Published:** August 31, 2026
- **Apply:** https://www.careerjet.de/jobad/de205c38786c3a2fa0e9a64e22d618ffd1

## About the Role

* Abgeschlossenes Studium oder Ausbildung im Bereich Informatik oder anderweitig erworbene vergleichbare Kenntnisse und Fähigkeiten
 * Erste Erfahrungen im Support einer Fachanwendung
 * Idealerweise Fachkenntnisse in der Bearbeitung von Baugenehmigungsverfahren
 * Gutes technisches Verständnis und Abstraktionsvermögen
 * Fließend Deutsch in Wort und Schrift.

## Description

* Unterstützung des fachlichen Verfahrensmanagements.
 * Konfiguration einer neuen Softwarelösung
 * Anforderungsformulierung, Optimierung von Arbeitsabläufen sowie Störungsbehebung
 * Durchführung des Anforderungsmanagements zur Unterstützung der Anwender und Weiterentwicklung der Software.
 * Enge Zusammenarbeit mit dem technischen Verfahrensmanagement sowie den Leistungserbringern.


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