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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Technology - **Company:** Ameristar Casino Hotel Council Bluffs - **Location:** Council Bluffs, IA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Disaster Recovery, Microsoft Software, Remote Access Technology, Redcarpet, Information Technology - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0e5042bf1e343ea5 ## About the Role Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, * Bachelor's degree in computer science or management information systems * Subject matter knowledge of Gaming Operations or exerience within a Casino environment * Must be able to obtain an appropriate level gaming license * 4-5 years of demonstrated experience in the application of a wide range of systems preferred. * Familiarity with Governance and Information Security frameworks (PCI, NIST, SOX, Audit) * Minimum 4-5 years of project leadership or management experience * Business management, systems management, project management, contract negotiation and administration, operating and capital budgeting skills. * Must be proficient in Microsoft applications. * Ability to manage a team working in a high-pressure environment towards successful results for the property and company. * Administrative, P/L management, technical, problem solving and negotiation skills. * Strong verbal and written communication skills are required to communicate at all levels within the company and vendors. * Proven experience in handling user problems and vendor relationships * Able to prioritize, direct and monitor multiple tasks and assignments. * Technical knowledge of the PC environment including hardware, operating system, and networking * Ability to analyze problems and apply logical/cost effective solutions. * Evaluate, recommend, and implement proven technologies that apply to business strategies and system needs. * Planning and tactical deployment of objectives that provide effective and efficient operations and support for the property. * Strong organizational skills ## Description * Responsible for directing the overall operations and staff of the Technology department. * Evaluate, plan, develop, organize, implement, direct, and improve the property's technology and audio/video environment. * Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. * Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance with departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. * Collaborate closely with the corporate Technology organization regarding cross functional governance, architecture, standards, and/or projects. * Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red-Carpet Customer Service to all guests and team members. * Translate the strategic logic and tactical business plans into operational plans and systems structures. * Manage the remote access process. * Participate in the development of design and implementation strategies to ensure property is kept abreast of technology or audio/video trends within the industry in accordance with enterprise governance and architectural standards. * Participate in the development and ongoing operation of integration strategies to ensure optimal efficiency of computer systems and programs with existing end users. * Participate in the development and ongoing operation of disaster recovery strategies to ensure business continuance in case of systems failures in accordance with enterprise governance and architectural standards. * Ensure adequate processing and storage capacity for growing business demands based on system demands and volumes. * Continually reassess the competitiveness of technology and audio/video assets against the relevant comparable companies, industries, and markets. * Establish and maintain credibility throughout the property with management and the employees to be an effective listener and problem solver of information issues. * Participate in the development of appropriate policies and procedures to ensure the integrity of all deployed technology in accordance with enterprise governance and architectural standards. * Coordinate the interdepartmental efforts relative to technology throughout the property. * Manage the budget and other financial measures of the Technology Department. * Regularly reassess systems mix, policies, procedures, and personnel to ensure compliance with strategic logics and operational objectives. * Interview, select and train new team members. * Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. * Maintains strict confidentiality in all departmental and company matters. * Evaluates team members within department and delivers constructive feedback to employees regarding performance. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling, development). * Responsible for operations and team in the Technology Department. * Provide friendly, fast, and helpful customer service to our guests and team members. * Share integral information related to design and implementation of new technologies or system updates with key stakeholders. * Responsible for ensuring compliance with all regulatory items within area of responsibility and reporting potential issues to Executive Leadership and GM. ## Related Videos - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) - [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Should Tech Managers Be Developers First? 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