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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect - **Company:** Glasswall - **Location:** London, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Amazon Web Services, Proxy Servers, Microsoft Azure, C Sharp (Programming Language), Cyber Security, Computer Programming, Continuous Integration, DevOps, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Virtual Private Networks (VPN), Information Systems Security Architecture Professional, Python (Programming Language), Network Protocols, Ansible, Zero Trust Network Access, Software Deployment, Software Engineering, Systems Integration, TCP/IP, Data Logging, Google Cloud, Break Fix, Cloudformation, Kubernetes, Information Technology, Integration Frameworks, Restful APIs, Terraform, Docker - **Published:** August 7, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=2ae3c025d44a98ec ## About the Role Required knowledge, experience and values * Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical field. * Technical Expertise: * Strong experience in DevOps practices, tools (e.g., Terraform, CloudFormation, or Ansible), and cloud platforms (AWS, Azure, GCP). * Deep knowledge of networking protocols (e.g., TCP/IP, DNS, VPN, HTTP/S) and proxy server configurations. * Proficiency in programming languages (e.g., Python, Java, C#) and experience with RESTful APIs and SDKs. * Experience with CI/CD pipelines, GitOps, and automation frameworks. * Cybersecurity: Familiarity with ICAP, ZTNA, CASB, and modern security architectures. * Customer-Focused Communication: Ability to translate complex technical concepts into clear, actionable insights for non-technical audiences. * Problem-Solving: Hands-on troubleshooting skills to resolve integration and deployment challenges. * Collaboration: Strong interpersonal skills to work effectively across sales, engineering, and customer teams. We encourage you to apply even if your experience is not a 100% match with the position. Beneficial knowledge, experience and values * Experience with document handling solutions and/or integrations with Microsoft 365. * Background in cybersecurity, particularly in intelligence, defence, or national security sectors. * Familiarity with modern DevOps pipelines and container orchestration tools (e.g., Kubernetes, Docker). * Demonstrated expertise in ICAP implementation and proxy server integration for content adaptation and security enforcement. * Hands-on scripting and programming experience for automation (e.g., Python, Java). * Exposure to observability practices, including monitoring, logging, metrics, and traces, to ensure operational excellence in deployments. * Experience supporting U.K. Government customers, with knowledge of security clearance processes and compliance requirements. ## Description We are seeking a highly skilled Pre-Sales Engineer (Solutions Architect) to drive technical engagement and solution delivery for our customers. This is a pivotal role at the intersection of sales, engineering, and customer success, where you will leverage your expertise in DevOps, networking, and software development to ensure Glasswall solutions meet the precise needs of our clients., Technical Pre-Sales Support * Partner with the sales team to understand customer requirements and provide tailored technical solutions. * Design and deliver technical presentations, demonstrations, and Proofs of Concept (PoCs). * Develop solution architectures that integrate Glasswall products with customer environments, including on-premises, hybrid, and cloud setups. * Demonstrate the use of ICAP to interact with proxy servers, ensuring seamless enforcement of document security policies. * Respond to RFIs/RFPs with detailed technical documentation. * Design and execute Proof-of-Value (PoV) engagements to demonstrate Glasswall's value, particularly in ICAP-enabled proxy environments and secure document workflows. Customer Engagement * Serve as the primary technical advisor during the sales process. * Collaborate with clients to identify challenges in document security, compliance, or integration workflows and articulate how Glasswall solutions address these. * Build strong relationships with customers to foster trust and ensure long-term satisfaction. * Leverage experience in working with U.K. Government or financial service customers to navigate procurement processes and meet stringent security and compliance requirements. DevOps, Networking, and Development Expertise * Advise customers on deployment best practices, leveraging CI/CD pipelines, automation, and infrastructure-as-code principles. * Troubleshoot and resolve integration challenges involving APIs, ICAP protocols, and proxy server configurations. * Support customisation of Glasswall SDKs to suit client requirements, ensuring seamless integration with existing systems. * Stay current on advancements in DevOps toolchains, cloud platforms, and security frameworks to guide customer implementations effectively. Collaboration and Feedback * Act as the voice of the customer by providing feedback to product and engineering teams to enhance product features and usability. * Work closely with developers, product managers, and technical writers to improve documentation and developer experiences. * Provide competitive insights and migration strategies for transitioning from alternative document security solutions. * Support marketing and thought leadership initiatives by contributing technical expertise to whitepapers, blogs, and webinars. ## Related Videos - [You can’t hack what you can’t see](https://www.wearedevelopers.com/videos/41-you-can-t-hack-what-you-can-t-see) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)