> Markdown version of [/jobs/ext/2387380-network-infrastructure-engineer](https://www.wearedevelopers.com/jobs/ext/2387380-network-infrastructure-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Infrastructure Engineer - **Company:** BT Group - **Location:** Ipswich, UK - **Contract:** Permanent contract - **Skills:** Data Centers, Networking Hardware, Internet Protocol, Network Architecture, SAP Ariba - **Published:** August 10, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=503a4f4e082a33e2 ## About the Role * Customer-focused approach, with experience supporting users across the GRT lifecycle. Committed to delivering a high-quality experience and ensuring services meet customer expectations and business outcomes. * Problem solving and troubleshooting expertise, with proven ability to diagnose and resolve logical network issues using structured approaches, taking ownership through to resolution and minimising service impact. * Strong engineering experience in data centre/model environments with robust knowledge of IP network infrastructure and troubleshooting. * Team contribution and knowledge sharing, with a track record of working effectively both independently and as part of a team. Recognised for supporting others through coaching, mentoring, and sharing best practice. Desirable Skills / Experience * Continuous improvement mindset, actively identifying opportunities to improve processes, ways of working, and technical capability, with a commitment to ongoing personal and professional development. * Requirements and delivery management capability, including capturing, analysing, and prioritising requirements, alongside managing personal workload to deliver against agreed timelines, SLAs, and customer demand. * Strong communication and collaboration capability, with experience building effective working relationships across technical teams and stakeholders. Able to influence outcomes, manage conflict constructively, and contribute to a culture of collaboration, continuous improvement, and pride within the Gemini Evolution environment. * Relevant technical certifications, or demonstrable progress towards industry-recognised qualifications in power and infrastructure. * Operational delivery and workload management, with experience managing competing priorities in a dynamic environment. Able to balance reactive and planned work while maintaining predictable and reliable delivery. * Qualified in 18th Edition (BS 7671) with DC power accreditation, and proven capability in planning and delivering DC installations. * Competent in conducting on-site risk assessments and maintaining compliance with ISO standards (14001 and 45001). ## Description Our internal Networks unit is responsible for designing, building and running the networks and technology platforms that BT, and our customers, rely on., * Strong environment knowledge for new build GRT's across platforms maintained by GemEvo. * Ensures customers are kept informed throughout the lifecycle of any build work undertaken. * Services new build GRT's across platforms with support from others when required. * GRT SLA breach management - monitors and manages GRT queue to ensure customer satisfaction. * Carries out all network hardware installations to the agreed standards outlined by GemEvo and the vendor. * Proficient in the use of tools and systems used to carry out new build GRT's. * Proposes and implements ways to improve environment build processes within Gemini Evolution. * Expected to input ideas for new solutions and recommendations to facilitate Gemini lab consolidation program and new model planning. * Responsible for providing support for all environmental alarms, seeing issues through to resolution and communicating updates and outcomes. * Collates network and environment monitoring data to achieve rapid response to faults and identify trends. * Ensures all scheduled maintenance routines on model equipment, e.g. filter cleaning/replacements are completed as per vendor specifications. * Manages local stores items including spares and consumables and places Purchase Orders using Ariba/Candex when required. * Follows vendor specified processes for the advanced replacement of faulty equipment. * Raises courier bookings to enable equipment shipping both nationally and internationally. * Supports the wider GemEvo team to increase their knowledge and overall contribution. * Organises material and data for documentation, knowledge transfer and training to successfully land new solutions into Gemini Evolution. * Drives own technical growth, proactively identifying opportunities to support career development. * Supports GemEvo leadership initiatives. * Ensures H&S and best working practice policies are adhered to and identifies opportunities to improve and implement new ways of working. * Responsible for model environments ensuring best practice standards are upheld. * Collaborates with teams across the business, adhering to policy, regulatory requirements, and standards of best practice. * Strong awareness of and adherence to TSA. * Schedule and carry out automated equipment power downs. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)