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# Product Support Specialist - Digital Transformation

- **Company:** Almac Group
- **Location:** Armagh City, Banbridge and Craigavon, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
- **Published:** August 11, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=3e180f03c554a031

## About the Role

* Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.

 * 5 GCSE subjects (to include English Language and Mathematics) at Grade C or above (or equivalent).

 * Previous experience within a customer facing role.

 * Proficiency and working knowledge of Microsoft Office packages (to include Word, Excel, Outlook and PowerPoint).

## Description

Working as part of the Digital Transformation team based in our global headquarters in Craigavon, the Product Support Specialist will be responsible for providing critical front-end support to internal and external users of Almac software products.

This role provides global support to guarantee access to vital patient data through our software products and ensures product related issues during clinical trials are resolved. The individual will develop in-depth knowledge of Almac software products, data, and related processes that enable them to quickly assess and resolve issues.

Joining Almac means becoming part of a fastpaced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and longterm career progression across the Almac Group.


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