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# Director, IT Business & Program Management

- **Company:** Certara
- **Location:** UK (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Software as a Service, Information Systems, Information Technology, Data Analytics
- **Published:** August 12, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=39414d8d81e41485

## About the Role

+ Bachelor's degree in Computer Science, Information Systems, Business Administration, or appropriate business experience required for the role.
 + 10+ years of progressive experience in program management, with at least 5 years in a leadership role overseeing strategy, operations, or program management.
 + Proven, hands-on experience building and scaling IT functions, particularly in a high-growth or transforming environment.
 + Deep expertise in creating and managing an IT portfolio and leading complex, cross-functional programs.
 + Advanced proficiency in leveraging JIRA and other PPM tools to drive delivery excellence and operational transparency.
 + Demonstrated experience developing and managing multi-million dollar IT budgets.
 + Strong background in establishing and managing IT asset and vendor governance frameworks.
 + Exceptional strategic thinking and problem-solving skills, with the ability to translate business needs into technical solutions.
 + Outstanding leadership, communication, and interpersonal skills, with a proven ability to influence and build relationships with executives and stakeholders across the business.
 + Experience with [mention specific industry, e.g., SaaS, manufacturing, retail] is a significant plus.

## Description

We are seeking a transformative and strategic leader to join our team as the Director, IT Business & Program Management. This is a greenfield opportunity to build and lead our IT Program Management and key corporate functions from the ground up. You will be responsible for creating the vision, framework, and execution engine for IT, ensuring it acts as a strategic partner to the business. The ideal candidate will be a hands-on builder with a proven track record of establishing operational excellence, driving complex cross-functional programs, and implementing robust governance across a dynamic technology environment.
Responsibilities:

What You'll Do:

 * Develop & Execute IT Initiatives: Define and articulate a comprehensive IT roadmap that aligns with and drives the company's overall business objectives. Translate strategic plans into actionable, results-oriented initiatives.
 * Build & Lead IT Business Operations: Establish and mature business operations functions, implementing best practices while fostering a culture of accountability, continuous improvement, and customer-centricity.
 * Champion Delivery Excellence with JIRA: Implement and optimize JIRA as the central nervous system for IT work intake, project tracking, and reporting. Champion agile methodologies and best practices to ensure transparency, predictability, and high-quality delivery across all IT initiatives.
 * Establish IT Portfolio Management: Create and manage a holistic IT portfolio, ensuring a clear line of sight into all technology investments. Develop a data-driven prioritization framework to align resources with the most critical business priorities and maximize ROI.
 * Drive Cross-Functional Program Management: Lead the execution of large-scale, cross-functional strategic programs. Provide senior-level oversight and guidance to ensure successful delivery on time, within budget, and to the highest quality standards.
 * Oversee Budget & Financial Operations: In partnership with the CIO, develop and manage the annual IT operating and capital budgets. Implement financial discipline and transparent reporting processes to ensure fiscal responsibility and demonstrate the value of IT investments.
 * Lead & Mentor a High-Performing Team: Recruit, develop, and mentor a team of IT professionals. Foster a collaborative and innovative environment that attracts and retains top talent.