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# GenAI Platform Engineer, Senior Associate Director

- **Company:** HSBC Group
- **Location:** Sheffield, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Microsoft Azure, Python (Programming Language), Cloud Services, Workflow Management Systems, Large Language Models, Multi-Agent Systems, Generative AI, AI Platforms, Kubernetes, Docker, Golang
- **Published:** August 8, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1cb1431959850959

## About the Role

* Demonstrated engineering expertise delivering production-grade software in either Python, Java or Golang,
 * Prior experience with cloud solutions such as AWS, Azure or GCP
 * Ability to deploy and operate services in production (Docker/Kubernetes preferred)
 * Strong GenAI / LLM Delivery experience building and shipping LLM/GenAI applications;
 * Hands-on experience designing and building agentic AI solutions (agent workflows, multi-agent orchestration, tool/function calling, RAG/search, and vector databases), including agent tooling and integration patterns (e.g., MCP).

## Description

The Group AI Platform team sits within CTO Platforms, part of HSBC's Chief Technology Office (CTO). Our platform provides a "paved road" for AI delivery across the bank bringing together seamless access to AI models and infrastructure.

Joining this global team means working at the centre of HSBC's AI enablement partnering with multiple lines of business and functions across regions to turn AI capabilities into reliable, repeatable services that deliver measurable business value.

We are seeking an GenAI Platform Engineering Senior Associate Director to join our team.

You will be responsible for shaping program strategies and ensuring alignment with HSBC's strategic objectives. You will oversee delivery, governance, and reporting to stakeholders, while building strong relationships with senior stakeholders. Your expertise will guide financial management and resource allocation, and you will collaborate with various teams to ensure adherence to technology practices and quality assurance processes. This position offers the chance to influence decision-making and drive successful outcomes across the organization.

In this role, you will:

 * Partner with cross-functional stakeholders to define, build and implement a Generative AI Agent platform supporting priority banking services from discovery through production rollout.
 * Architect enterprise-grade platform capabilities, including agent orchestration (supervisors/super agents), workflow design, tool/function integration, memory and state management, skill registry/management, and reusable patterns that enable consistent delivery across teams.
 * Drive platform adoption at scale by creating reference implementations, onboarding pathways, developer enablement (APIs/SDKs, templates, documentation), and governance that accelerates safe, repeatable delivery of agent solutions.
 * Own platform performance management: define success metrics and SLOs, implement observability (logs/metrics/traces), run evaluations, and continuously tune reliability, accuracy, latency and cost to optimise outcomes.
 * Oversee end-to-end delivery execution, proactively managing scope, risks, dependencies and milestones; coordinate across teams to remove blockers and ensure timely, high-quality outcomes.
 * Act as a trusted advisor to senior leadership, translating technical options into clear recommendations, trade-offs (value/risk/cost), and delivery plans to support informed decision-making.
 * Stay current on GenAI/agent advancements (including LangChain/LangGraph and emerging alternatives), assess applicability to HSBC use cases, and drive pragmatic upgrades that keep the platform secure, compliant and competitive.