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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technician - Facilities Service Desk - **Company:** Jeffco Public Schools - **Location:** Jefferson County, CO, United States - **Experience:** Experienced - **Salary:** $55,494.0 - $68,182.0 - **Contract:** Temporary contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Software Applications, Computerized Maintenance Management Systems, Computer Literacy, Inventory Management Software, Microsoft Office, PeopleSoft Financial Management, Microsoft PowerPoint, System Testing, Apache OpenOffice, People Soft - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cbe288b53a8e1952 ## About the Role REQUIREMENTS: 2-3 years secretarial experience, with a focus on financial transactions along with computer software experience, with an emphasis on Microsoft Office applications (Word, Excel, Power Point, and Access). Preferred experience with Computerized Maintenance Management System (CMMS) or service desk systems and processes. EDUCATION AND TRAINING: High school diploma/GED required, plus post-secondary course work from a recognized business, vocational or community college equivalent to one (1) year of college. CERTIFICATES, LICENSES, OR REGISTRATIONS: None KNOWLEDGE, SKILLS AND ABILITIES: Requires strong communications, customer service, judgment and decision making, phone etiquette, and advanced computer knowledge (Microsoft Office, Internet, e-mail and calendar applications) along with general office machines at time of hire. Obtain knowledge of PeopleSoft Financials, ALM, and Time and Labor within one (1) month of hire. Must have a high degree of attention to detail to ensure accuracy. May be required to take the District Skills Assessment Test and PeopleSoft related skills test as part of the application process. The physical requirements, mental requirements and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, and feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. MENTAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to analyze, communicate, copy, coordinate, use interpersonal skills, and compile. The employee is frequently required to compare, instruct, compute, synthesize, and evaluate. The employee is occasionally required to negotiate. WORK ENVIRONMENT The noise level in the work environment is usually moderate for an open office environment. ## Description The successful new hire or rehired candidate will be responsible to complete and incur the fingerprinting and processing fee of $54.50 through an appropriate fingerprinting vendor and the Colorado Bureau of Investigation, within 48 hours of offer acceptance., SUMMARY: Provide work order operations, and financial transaction support to all staff managers and directors within the Facilities Management department. Provide support and a resource to staff and management in regards to the Asset Lifecycle Management (ALM) system including work orders, data information, assets, and reporting., Evaluate facilities dispatch requests from schools and departments related to repairs and maintenance of all district facilities and sites. Communicate urgent emergency/outage related issues calmly and efficiently to various district personnel and vendors. Create work orders based on established and documented processes including service request, preventive maintenance, blanket, and event type work orders. Create service requests to contracted vendors to repair facilities and facilities equipment. Ensure activities are documented on the district work order. Act as liaison between vendors, schools, and departments regarding service requests, asset inspections, and other work order related issues. Input test results, asset inspections and other work order related issues into computer tracking systems. Perform daily work order completion process for work orders and troubleshoot to resolve work orders that do not close per the usual closing process. Modify existing assets within the asset management system according to established procedures. Utilize existing system queries to compile, analyze, and present data. Work with department management and IT support personnel to define additional queries to support the FSD as needed. Perform financial related functions for facilities management departments related to work orders and facilities management teams including creating requisitions, making procurement card purchases, compiling purchase order transactions, creating vouchers, entering invoice data into the financial management system, creating journal entries, investigating discrepancies and perform accounts receivable activities for the Print Shop. Process district wide utility (gas, electric, solar, water) invoices. Coordinate with energy management in regards to the processing and validation of the data. Research and resolve all discrepancies in utility billings. Perform close out of school/department funded work orders including creating and completing the associated funded work order billing work sheets. Review work order for completeness, validate account strings, maintain accurate billing notes, and compile all supporting financial documentation for journal entry upload. Coordinate to resolve any discrepancies found with project manager and other departments to ensure timely billing. Independently research and solve complex problems, cross train, share information with district staff members. Act as a liaison between facilities departments and district departments/schools regarding facilities expenditures. Reconcile procurement card transactions for facilities, print, and copier department personnel on a weekly and monthly basis. Set up new vendors in financial management system making sure a current completed W-9 is received and kept on file. Collaborate with other departments during system testing for enhancement, patches or upgrades. Participate in internal department process improvements. This may include preparing and maintaining standard operating procedures. Develop and maintain department archive files for financial, inspection and auditing purposes. Order supplies and maintain supply areas for the department and other facilities departments as needed. Manage daily office procedures, including answering telephone inquiries and communicating with school staff and other departments. Backup district warehouse personnel including opening/closing, issuing stock, receiving shipments, receiving stock into inventory system, and performing purchase card orders for warehouse stock replenishment. 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