> Markdown version of [/jobs/ext/2391214-desktop-technician-3rd-shift](https://www.wearedevelopers.com/jobs/ext/2391214-desktop-technician-3rd-shift). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technician (3rd Shift) - **Company:** HarveyNash USA - **Location:** Frankfort, KY, United States - **Salary:** $39,520.0 - $43,680.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Application Programming Interfaces (APIs), Microsoft Outlook, Command Prompt, Computer Programming, Data Centers, Monitoring of Systems, Issue Tracking Systems, Network Diagnostics, Microsoft PowerPoint, Windows PowerShell, Microsoft SharePoint, TypeScript, Data Logging, Office365, Dynatrace, Servicenow - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e826478400ff9c1e ## About the Role Experience as a Desktop Support technician or other IT support with experience diagnosing and resolving technical issues with hardware and software systems, providing general IT support duties with excellent troubleshooting skills. Reliable attendance. Intermediate computer skills: Windows Operating Systems (OS). Basic Windows OS networking tools with Command Prompt or PowerShell. Microsoft 365 Copilot application experience (Outlook, Teams, Word, Excel, SharePoint, PowerPoint). Customer service skills with strong verbal and professional correspondence abilities. Ability to learn new skills and follow procedures as it relates to the MCO. Work in a team environment with limited direct supervision. Self-motivated and detail-oriented attention to work assignments. Able to adjust work schedule to provide coverage of the MCO in limited cases. Ability to pass law enforcement-conducted background check per CABINET and IRS requirements, including fingerprinting. Additional Desired Skills and Abilities: Experience with creating tickets, requests, and logging notes into an IT Service Management (ITSM) ticketing system. Data center operations experience. Experience with interacting with enterprise IT management and monitoring systems (Active Directory, Dynatrace, ServiceNow, Windows System Center). Programming experience with a focus on JavaScript and TypeScript. Understanding fundamentals of database operations and Application Programming Interface (API) interactions. ## Description 3rd Shift Scheduling (30-minute unpaid lunch). Please note the days and hours may change slightly for team coverage but will still follow typical 3rd shift hours. Monday: 10:30 PM - 9:00 AM (10 hours) Tuesday: 10:30 PM - 9:00 AM (10 hours) Wednesday: 10:30 PM - 9:00 AM (10-Hours) Thursday: 10:30 PM - 9:00 AM (10 hours) Join us in delivering top-tier IT support during the third shift! Your technical expertise will keep our systems secure and operational while providing outstanding customer service to our users around the clock. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Power of Purpose: Unlocking Potential and Innovation](https://www.wearedevelopers.com/videos/1110-the-power-of-purpose-unlocking-potential-and-innovation) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [It's Not Vibe Coding If You Know What You're Doing](https://www.wearedevelopers.com/videos/100119-it-s-not-vibe-coding-if-you-know-what-you-re-doing) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)