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# CRM Strategist

- **Company:** Jenzabar, Inc.
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $70,000.0 - $78,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Salesforce.Com
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=51783982992964d8

## About the Role

* 4+ years of relevant professional experience required
 * Bachelor's Degree in relevant field
 * In-depth understanding of the capabilities and constraints of Salesforce, Slate, Element451 or similar CRM system
 * Strategic thinking and problem solving with the ability to thrive in a fast-paced environment
 * Strong stakeholder management and communication
 * Presentation skills with a high degree of comfort with both large and small audiences
 * Strong organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
 * Proven self-motivation to take initiative and master new tasks quickly
 * Experience working in agile development environments
 * Demonstrated desire for continuous learning and improvement
 * This person will show strong attention to detail skills as well as ability to work collaboratively and independently.
 * Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow through.

The pay range for this position is $70,000-$78,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

## Description

The CRM Strategist is an experienced well-rounded digital marketer who supports the implementation & adoption of CRM tools across the business. They will help manage the CRM platforms via implementation, rollout of new features & functionality and user communications & training.

Essential Tasks

 * Support cross-departmental initiatives by serving as a subject matter expert across the organization, providing consultation and best practices for various CRM systems

 * Work with clients to analyze business requirements and workflows for their student marketing initiatives
 * Lead CRM platform maintenance, troubleshoot issues, create user training materials, and communicate updates
 * Identify and recommend areas within the CRM that can be improved via automation and third-party tools
 * Support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs
 * Implement innovative business and CRM trends to ensure campaign success
 * Communicate insights, learnings and actionable recommendations to stakeholders at all levels across the organization in an effective way
 * Help ensure information is integrated across marketing campaigns, optimized for specific delivery channels
 * Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate.
 * Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.
 * Other duties as assigned


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