> Markdown version of [/jobs/ext/2393597-it-specialist-data-center-services](https://www.wearedevelopers.com/jobs/ext/2393597-it-specialist-data-center-services). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - Data Center services - **Company:** Johns Hopkins Health System - **Location:** Baltimore, MD, United States - **Salary:** $37,981.0 - **Contract:** Internship / Graduate position - **Skills:** Microsoft Basic Data Partition, Collaborative Software, Networking Hardware, Network Architecture, Networking Basics - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fb7ece95b943e1cd ## About the Role Preferred Qualifications: 1. Perform basic analysis around data and/or voice communications by using appropriate tools to document needs of customers. 2. Perform and verify basic switch configuration tasks by using standard tools to provide service to customers. 3. Install network hardware, software, and cabling, including data jacks, by using established procedures and tools to deliver quality products to customers. 4. Implement changes by adhering to the change management policies and procedures for any given project. Communicate to all parties the nature, significance, and risk factors of the solution. 5. Select the appropriate media cables to interconnect switches and other related network devices by using established procedures and tools to deliver a stable network environment to customers. 6. Manages video conference network infrastructure and video conference system endpoints to support internal and external collaboration for clinical and administrative meetings. 7. Manages and maintains audio/video (A/V) systems, performs preventive maintenance, testing, and implement audio, video, and control systems to support the enterprise requirements for collaboration tools in the JHACH conference rooms. Required Education: High School diploma/GED. . Required Experience: Six months of experience in a professional environment including experience obtained through an internship or fellowship program is required. Experience with computing devices and operating systems preferred. Knowledge, Skills, & Abilities (KSA's): * Ability to work on multiple priorities effectively. * Ability to work collaboratively in a team environment. * Writes and communicates clearly and concisely. * Ability to maintain confidentiality. * Must demonstrate exemplary customer service skills ## Description Job Scope/Complexity - The IT Specialist has basic understanding of the IT project life cycle, and will work under supervision/guidance for assigned sections of life cycle by referencing existing code, documented methods or through online resources. Concepts used are generally simple and standard., Job Responsibilities: Position is responsible for providing basic data & voice connectivity and troubleshooting device issues for customers throughout the Johns Hopkins enterprise. Job complexity includes basic network switch/router configurations/installations, printer replacement, phone/handset replacement, fixing data/voice jack issues, patching data cables, and interfacing with customers to understand needs. 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