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# IT Systems Support Specialist

- **Company:** SmartIMS Inc.
- **Location:** Sacramento, CA, United States
- **Contract:** Permanent contract
- **Skills:** Active Directory, System Center Configuration Manager, Software Deployment, Software Engineering, Windows Desktop, Enterprise Software Applications, Peripherals
- **Published:** August 11, 2026
- **Apply:** https://www.dice.com/job-detail/f7085503-06ae-46ac-bfee-e5ee9a422f82

## About the Role

* Knowledge of Active Directory or other identity management system Attention to detail
 * Experience with troubleshooting Windows systems
 * Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
 * Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
 * Update both hardware and software assignments in Manifest.
 * Assist users in operating systems, application programs, utilities, and hardware operations.
 * Image, install and move IT-related equipment.
 * Experience with hardware peripherals such as label/receipt printers and barcode scanners



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