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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Quality Assurance Technician 1 (3rd Shift) - **Company:** Royal Cup, Inc. - **Location:** Birmingham, AL, United States (Remote available) - **Salary:** $42,224.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Spreadsheets, Desktop Computing, Microsoft Office - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=43c3a18ea1491451 ## About the Role The Quality Assurance Lab Technician I reports to the Quality Manager and will build on skills learned as a Quality Assurance Lab Tech and continue to strive for the highest of quality standards for all parts of the product cycle in a food grade manufacturing facility. The Quality Assurance Lab Technician I regularly works an 8 hour shift, with limited overtime as required by demand. The ideal candidate will be experienced in food manufacturing, have solid understanding of all Safety & Food Safety Requirements and be tenured in quality assurance controls/testing procedures. The candidate should be growth oriented and interested in assuming positions of greater responsibility as Quality Assurance Lab Technician II (QA2) as their skill proficiencies progress., * High School Diploma and/or equivalent (ie. GED) * Basic Reading, Writing, Mathematical & Computer Skills: + Ability to read, write and interpret specification sheets and other correspondence. + Ability to perform simple mathematical calculations: add, subtract, multiply and divide. + Ability to operate basic office equipment: telephone system, desktop computers, fax and copy machines. + Beyond basic abilities with Microsoft Office Software, specifically with Word and Excel. + Capabilities required to UPS or FedEx packages. * Must have an exceptional customer service attitude (for both internal and external customers) and successfully exhibit flexibility to meet customer's needs. * Must have the ability to work well in a team and also independently (at times with little to no supervision) with organization, good communication skills and a very strong work ethic. * Maintain an exceptional attendance record. * Ability to successfully complete the pre-employment process., * Prior experience in a food manufacturing environment, * Frequent sitting, standing, walking, reaching, climbing, grasping, typing, reading, talking and hearing. * Occasional stooping, kneeling, crouching and crawling. * Frequent lifting and or moving up to 50 pounds, at least to chest height from floor. * Frequently working near production machinery and occasionally near hand jacks or forklifts. * Frequently working in an environment with variable temperatures. ## Description * Exhibit safe, efficient and proper operation of the following technical lab testing tools: oxygen analyzer, agtron, refractometer, ro-tap, scales, and various brewing equipment. * Understand quality control and routine testing processes for lab testing tools. * Read and understand product specification sheets. * Assist with the periodic sampling process, according to the sample retention program, by pulling product samples in process from the production floor. * Evaluate coffee and tea samples according to desired specifications including sensory analysis. This will at times include sending samples to external third parties for evaluation. * Understand to identify non-conforming and out of spec issues. Understand the Product/Equipment Hold policy and the investigation methods available to research root causes. * Assist in preparing special samples for the sales, marketing, customers, and other departments as required. * Understand how to document and file proper paperwork. * Properly follow the hold and release program and enter holds into designated spreadsheet. * Assist to monitor policy and procedure adherence of various plant departments. * Understand and assist in the Co-manufacturer sampling process, Certificate of Analysis documentation, magnet inspection, and SQF related activities. * Gain understanding and assist in green coffee and tea sampling activities as needed. * Exhibit adherence to all Safety & Food Safety Requirements as well as all Royal Cup rules and policies. * Strive for work to be completed accurately and in a timely manner. * Always be mindful of and adhere to GMP's, Quality and Food Safety requirements. * Adhere to all company policies and procedures and guidelines. * All other duties as assigned., Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us - our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. 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