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# Onsite Support Engineer, Robotics

- **Company:** Locus Robotics Corp.
- **Location:** Fort Worth, TX, United States
- **Salary:** $50,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Operational Data Store, Software Systems, Information Technology
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2136c6fbabdba7c0

## About the Role

* Bachelor's Degree in Engineering, Computer Science, Industrial Engineering, or related technical field.
 * 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing roles.
 * Familiarity with warehouse operations, including picking workflows, labor management, and productivity metrics.
 * Hands-on experience troubleshooting hardware or software systems, or strong technical aptitude with the ability to learn quickly.
 * Strong analytical skills with the ability to interpret data and translate insights into operational improvements.
 * Ability to operate effectively in fast-paced, ambiguous environments, particularly in early-stage product deployments.
 * Proven ability to work cross-functionally and influence without direct authority.
 * Self-motivated with a strong sense of ownership and accountability.
 * Willingness to work onsite daily at customer locations and adapt to operational schedules as needed.
 * Ability to lift, pull, and push up to 50lbs.
 * Must have the ability to frequently bend, stoop, lift, walk, and reach as part of the job requirements.
 * Excellent English communication skills, both written and verbal, with the ability to engage diverse audiences effectively.

## Description

* Serve as the onsite owner of the Locus robotic fleet, proactively monitoring system health, robot activity, task execution, and workflows to maximize uptime, stability, and operational performance.
 * Proactively manage and optimize workflows to ensure throughput targets and operational KPIs are achieved.
 * Perform onsite robot troubleshooting and repairs as needed to maintain system uptime and operational stability
 * Conduct onsite testing, validation, and performance analysis to support product development and continuous improvement.
 * Support product validation efforts by providing structured feedback on system performance, usability, and edge cases.
 * Compile and analyze operational data (Throughput, UPH, Lines Per Hour, utilization) to generate actionable insights and recommendations.
 * Act as a liaison between customer operations and internal teams, ensuring clear communication of issues, priorities, and opportunities.
 * Assist in developing and refining standard operating procedures, best practices, and playbooks for future deployments.


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