> Markdown version of [/jobs/ext/2397413-product-manager-public-safety-software-remote](https://www.wearedevelopers.com/jobs/ext/2397413-product-manager-public-safety-software-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Manager (Public Safety Software) - Remote - **Company:** CentralSquare Technologies - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, Decision Support Systems, Machine Learning, Natural Language Processing, Scrum Methodology, Release Management, Software Engineering, Systems Architecture, Enterprise Software Applications, Technical Debt, Information Technology, Data Analytics, Machine Learning Operations - **Published:** August 9, 2026 - **Apply:** http://recruit.hirebridge.com/v3/application/AppLink.aspx?cid=7724&jid=611178&source=builtin.com ## About the Role * Customer-Centric Thinking: deep empathy for dispatchers and public safety users, translating their needs into product solutions * Strategic Vision: sees the big picture for Pro Suite while managing tactical, day-to-day execution * Technical & AI Acumen: comfortable discussing technical concepts, system architecture, and AI/ML capabilities with engineering teams * Data-Driven Decision Making: uses analytics, metrics, and AI-assisted insights to guide prioritization * Stakeholder Management: builds consensus and navigates competing priorities across a large organization * Execution Excellence: delivers results in fast-paced, mission-critical environments * Communication: articulates complex ideas clearly to executives, engineers, customers, and partners, * 3-5 years of product management experience, preferably in B2B SaaS, enterprise software, or public sector technology * Hands-on experience using AI/ML tools or applying AI capabilities within the product management lifecycle (such as AI-assisted analytics, generative AI tools for research or content, or shipping AI-powered product features) is required for this role * Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience * Demonstrated success owning and delivering products from concept through launch * Strong understanding of Agile/Scrum methodologies and experience working with engineering teams * Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels * Analytical mindset with experience defining metrics, analyzing data, and making evidence-based decisions * Ability to travel for customer visits, conferences, and team meetings, * Experience with public safety, emergency services, or government technology solutions * Technical background or ability to understand complex system architectures and APIs * Familiarity with CAD (Computer-Aided Dispatch), 911, or mobile systems * Experience managing products in highly regulated or compliance-driven industries * Experience building or launching AI-driven features (e.g., predictive dispatch, natural language processing, automated recommendations) within an enterprise software product CentralSquare Technologies: Where Mission Meets Innovation CentralSquare Technologies is proud to be an Equal Opportunity Employer. We are committed to fostering a workplace that is inclusive, respectful, and free from discrimination-where all individuals are valued, supported, and provided equal opportunity to succeed. We place a strong emphasis on supporting military veterans and their spouses and recognize the leadership, discipline, resilience, and mission-oriented mindset they bring to the workforce. The skills developed through military service-such as accountability, teamwork, adaptability, and the ability to perform under pressure-are highly valued at CentralSquare and directly contribute to our success. ## Description Be an Early Applicant Remote Hiring Remotely in United States Mid level Remote Hiring Remotely in United States Mid level Own the Pro Suite product roadmap (CAD, RMS, Jail Management) for public safety customers. Drive strategy, user research, AI-informed prioritization, and KPIs. Translate requirements into user stories, collaborate with engineering and UX to deliver features, embed AI/automation, lead releases, and coordinate go-to-market and customer engagement. The summary above was generated by AI, Product Strategy & Vision * Define and own the Pro Suite product roadmap strategy, aligning stakeholder priorities with market opportunities and customer needs * Independently manage the full Pro Suite product lifecycle, from concept and business case through launch and ongoing optimization * Conduct user research, competitive analysis, and market assessment to identify growth opportunities and inform strategy * Leverage market and competitive data, including AI-powered analytics tools, to prioritize feature development and build the product roadmap * Establish success metrics and KPIs to measure Pro Suite's performance, adoption, and business impact * Communicate product vision and strategy to executive leadership, cross-functional teams, and external stakeholders Execution & Delivery * Collaborate with engineering teams to translate requirements into actionable user stories and acceptance criteria * Make data-driven prioritization decisions, balancing new feature development, technical debt, and operational improvements * Evaluate and champion opportunities to embed AI and automation into Pro Suite to improve dispatcher efficiency and outcomes * Work closely with UX/UI designers to create intuitive experiences for users working in high-pressure environments * Lead sprint planning, backlog grooming, and release planning activities with development teams * Go-To-Market & Customer Engagement * Coordinate the marketing of Pro Suite with our marketing team, including positioning, market segmentation, launch plans, pricing, and distribution strategy * Partner with marketing and sales to develop go-to-market strategies, messaging, and packaging for new features and releases * Prepare for and present product demos and roadmaps at customer meetings, trade shows, and industry conferences * Gather customer feedback through on-site visits, user interviews, and advisory board sessions, serving as the voice of the customer internally * Cross-Functional Collaboration * Build strong relationships with sales, customer success, and professional services teams to understand customer challenges and market dynamics * Coordinate with third-party partners and technology vendors, including AI/ML solution providers, to integrate complementary capabilities * Provide product training and enablement to internal teams and customers * Participate in RFP responses and strategic customer engagements * Perform all other duties as assigned ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Your Code as a Crime Scene](https://www.wearedevelopers.com/videos/1342-your-code-as-a-crime-scene) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Prompt Engineering is a Job of the Past](https://www.wearedevelopers.com/magazine/342-prompt-engineering-is-a-job-of-the-past) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)