> Markdown version of [/jobs/ext/2401222-technology-delivery-associate-manager-d365-embedded-copilot-ai](https://www.wearedevelopers.com/jobs/ext/2401222-technology-delivery-associate-manager-d365-embedded-copilot-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Delivery Associate Manager - D365 & Embedded Copilot AI - **Company:** Accenture - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Microsoft Azure, Big Data, Data Hub, Data Migration, Data Security, Issue Tracking Systems, Microsoft Dynamics, Workflow Management Systems, Power Platform Integration, Data Strategy, Microsoft Fabric, Integration Frameworks, Cloud Integration, Api Management - **Published:** August 5, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=68e8ebb718a8dd3d ## About the Role * Significant demonstrable experience in Dynamics 365 implementation and Microsoft AI delivery, with a strong track record of leading enterprise-scale D365 programmes across CRM (Sales, Customer Service) and/or ERP (Finance, Supply Chain) modules. * Deep functional knowledge of CRM and ERP business processes -including lead-to-opportunity, quote-to-cash, order-to-fulfilment, procure-to-pay, and record-to-report -and a proven ability to map these to D365 capabilities and embedded Copilot AI features. * Strong understanding of D365 solution architecture including data modelling, Dataverse, Power Platform integration, Azure integration services, and Microsoft Fabric -and the ability to govern end-to-end solution design across complex environments. * Experience managing large-scale transformation programmes in regulated industries, particularly Financial Services, with a solid grasp of governance, compliance, data security, and change control requirements. * Proven experience leading and managing large, cross-functional delivery teams including functional consultants, architects, and integration specialists, with the ability to drive performance across onshore and offshore delivery models. * Strong stakeholder management and communication skills, with the ability to build trusted relationships with C-suite and senior business leaders and translate complex D365 and AI concepts into clear business outcomes. * Solid understanding of AI adoption patterns and intelligent automation principles, with experience embedding Copilot AI features and AI-assisted workflows within D365 deployments to deliver tangible productivity gains. * Experience with programme governance frameworks covering delivery reporting, financial tracking, risk mitigation, and quality assurance across multi-workstream, multi-geography D365 programmes. * Microsoft certifications related to dynamics, Copilot, Power Platform are an added advantage. ## Description * Own solution architecture and integration design across D365 modules, ensuring seamless connectivity with Power Platform, Azure OpenAI, and Microsoft Fabric within complex client ecosystems, and maintaining alignment with enterprise architecture and data strategies. * Drive intelligent automation and AI-assisted workflow design within D365 environments, leveraging embedded Copilot capabilities to streamline CRM and ERP processes and deliver measurable productivity and business value for clients. * Manage senior stakeholder relationships across client business, IT, and programme leadership, acting as a trusted delivery partner and ensuring clear, consistent communication on programme status, risks, dependencies, and key decisions. * Lead and manage large, cross-functional delivery teams including functional consultants, solution architects, integration engineers, and change specialists, providing hands-on technical oversight and developing team capability across the delivery lifecycle. * Establish and embed robust programme governance frameworks -including delivery cadences, financial management, risk and issue tracking, and quality assurance -tailored to the demands of regulated industries such as Financial Services. * Define and govern integration patterns between D365 and adjacent Microsoft and third-party platforms, including Power Platform, Azure API Management, Microsoft Fabric, and legacy enterprise systems, ensuring scalable and maintainable solution design. * Shape and lead data migration, cutover, and go-live strategies for D365 programmes, managing complexity across large datasets, business continuity requirements, and multi-geography or multi-entity deployments. * Collaborate with sales and solutioning teams to define pursuit strategies, contribute to proposals and statements of work, and support commercial negotiations for D365 and Microsoft AI transformation engagements. * Contribute to Accenture's D365 and AI community of practice, developing reusable delivery assets, sharing programme insights, and supporting the growth of Dynamics capability across the AMBG practice. ## Related Videos - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [PoC “Austria Experience Data Hub”](https://www.wearedevelopers.com/videos/92-poc-austria-experience-data-hub) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care)