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# IT Support Technician - up to £40,000 + Bonus - Hybrid

- **Company:** Involved Solutions LTD.
- **Location:** London, UK
- **Salary:** £35,000.0 - £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Hyper-V, Local Area Networks, Windows Servers, Server Administration, Wide Area Networks, Vmware
- **Published:** August 12, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-technician-up-to-40000--bonus-hybrid/57224557

## About the Role

* IT Support Engineer

## Description

Are you looking to be an IT Support Technician? Do you want to gain experience providing IT Support for a variety of companies and industries? Are you looking to work with a Managed Service Provider? This IT Support Technician role will allow you to further develop your technical skillset through fully funded qualifications and aid you in progressing your career from 1/2 Line to 3 Line and Infrastructuresupport.

Working as an IT Support Technician, you and 4 other team members will be providing 1 and 2 Line support to users from different companies in different sectors. Day-to-day duties of an IT Support Technician include assigning and resolving tickets, escalating unresolved issues, software administration, and consistently ensuring customer satisfaction.

Essential Skills:
You must have experience in:

 * Microsoft 365
 * EntraID
 * Windows and Windows Server
 * Networking DNS, DHCP, LAN, WAN
 * Communicating with users effectively

Desirable Skills:
You will benefit from having:

 * Worked with Linux
 * Worked in virtualised environments (VMWare, HyperV)
 * Sat exams in additional qualifications/certifications

Why Should You Apply?
As an IT Support Technician, you will have the benefit of working alongside and communicating with different people daily, which will help you create new connections within the community.


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