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# IT Endpoint Technician

- **Company:** Surveying
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Salary:** $31,678.0 - $39,603.0
- **Contract:** Permanent contract
- **Skills:** Computer-Generated Imagery, Desktop Computing, User Provisioning Software, Tablet Computers, Computer Equipment, Laptops
- **Published:** August 10, 2026
- **Apply:** https://www.jofdav.com/jobs/59185741-it-endpoint-technician

## About the Role

* 2 to 5 years' experience working on a help desk team in a multi-office environment
 * Experience with computer imaging, user provisioning, de-provisioning processes, and PC hardware repair
 * Installing, patching, uninstalling other applications
 * A+ preferred

## Description

The IT Endpoint Technician will be a member of the IT team and will primarily be focused on handling equipment provisioning and de-provisioning.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 * Image and deploy computers and peripherals
 * Assist with maintaining images, windows updates, deployments and driver updates
 * Troubleshoot computers and peripherals
 * Provide technical support via phone, remote, and onsite for computers, printers, phones, and users as needed
 * Install and troubleshoot various devices including computers, laptops, printers, plotters, tablets, and cell phones
 * Manage equipment provisioning, tracking, de-provisioning, and usage reporting
 * Assist in managing KACE, MDM, DDS, and other asset management systems
 * Manage and utilize spare equipment inventory for quick user turnaround
 * Handle logistics for IT equipment through different courier services
 * Manage the repair or replace (RMA) defective computer equipment with IT vendors
 * Assist in developing and maintaining documentation and standards for IT processes and procedures
 * Perform other duties or special projects as requested related to area of responsibility
 * Work with small team in energetic professional environment
 * This position does not have supervisory responsibilities


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