> Markdown version of [/jobs/ext/2407323-customer-network-engineer](https://www.wearedevelopers.com/jobs/ext/2407323-customer-network-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Customer Network Engineer - **Company:** Elevate Group - **Location:** Manchester, UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Wireless LAN, Border Gateway Protocol, Complex Networks, System Configuration, Internet Protocol Security (IP SEC), Intrusion Detection and Prevention, Virtual Private Networks (VPN), Multi-protocol Systems, Python (Programming Language), Local Area Networks, Network Security, Network Diagrams, Network Functions Virtualization, Routing, Open Shortest Path First (OSPF), Ansible, TCP/IP, Wide Area Networks, Scripting, Transport Layer Security, Computer Network Operations, Software Troubleshooting, Firewalls (Computer Science), Juniper, SDN Network, Network Support, Fortinet, Open Network Automation Platform, Cisco - **Published:** August 27, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=1de09865b4292444 ## About the Role You'll be a technically strong network engineer who enjoys solving problems, taking ownership and working in a fast-moving customer environment. Ideally, you'll bring: * 2-3+ years' experience in network engineering or technical provisioning within an ISP or managed service provider environment, ideally supporting B2B customers. * Strong networking fundamentals including TCP/IP, BGP, OSPF, switching and network security. * Hands-on experience configuring and deploying Fortinet firewalls. * Experience with SD-WAN, MPLS, VPN, LAN and WLAN technologies. * The ability to troubleshoot complex network issues and see them through to resolution. * Strong technical documentation skills, including producing network diagrams and configuration documentation. * Excellent communication skills, with the ability to make complex technical information clear to both technical and non-technical audiences. * The confidence to work independently while collaborating effectively as part of a wider technical team. * Strong organisation and the ability to prioritise effectively in a fast-paced environment. Experience with Cisco, Juniper, Fortinet or Juniper Mist would be a real advantage, as would CCNA, FCA, JNCIA-MistAI or equivalent certification. Knowledge of network automation and scripting using tools such as Python or Ansible would also be highly desirable. ## Description Ready to take on complex network challenges and play a key role in keeping our customers connected? We're looking for a Customer Network Engineer to join our Network Operations function. Based from our Manchester office on a hybrid basis, you'll work as part of an experienced network team whose other members work remotely - giving you the opportunity to take real ownership while still having the support and expertise of the wider team around you. This is a hands-on technical role where you'll design, configure, deploy and troubleshoot customer network solutions across our growing national infrastructure. You'll work across technologies including routing, switching, firewalls, SD-WAN, MPLS, VPNs, LAN and WLAN, supporting the delivery of complex B2B customer solutions from initial design through to successful deployment. As our network continues to grow, you'll also gain exposure to full-fibre infrastructure, automation, software-defined networking and NFV, while becoming a trusted technical escalation point within Network Operations., * Provision and thoroughly test new customer services, ensuring performance, security and successful service delivery. * Configure and implement WAN technologies including SD-WAN, MPLS and VPN solutions. * Configure firewalls, security policies, IPSec/SSL VPNs and intrusion prevention. * Troubleshoot complex technical issues, working closely with internal teams and external suppliers to get to resolution. * Act as a technical escalation point for L1 and L2 Network Support. * Proactively identify opportunities to improve network performance, resilience and security. * Create and maintain clear network diagrams, configurations, procedures and technical documentation. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)