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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Operations Engineer - **Company:** Innova Solutions - **Location:** New York, NY, United States - **Salary:** $93,600.0 - $104,000.0 - **Contract:** Permanent contract - **Skills:** Data Centers, Microprocessors, Network Interface Controllers, Hard Disk Drives, Issue Tracking Systems, Networking Hardware, Job Entry Subsystem 2/3, Server Administration, Hardware Infrastructure, Servicenow - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/6bf127c9-afd5-4e3d-b4d6-8ff9dc73f487 ## About the Role * Hands-on experience in Data Center Operations, Infrastructure Support, or Data Center Engineering. * Experience with network device/server installation, rack & stack, cable management, and hardware troubleshooting. * Strong knowledge of server hardware, including memory, hard drives, NICs, CPUs, KVMs, and PDUs. * Experience monitoring and maintaining data center servers and network equipment. * Familiarity with IBM Z10 mainframe environments and associated peripherals. * Working knowledge of IPL, TSO, MVS, JES2, and CA7. * Experience with ServiceNow or similar ticketing systems. * Knowledge of asset management, inventory control, and equipment tracking. * Experience handling backup tapes and offsite tape storage processes. * Strong troubleshooting skills with the ability to diagnose connectivity and hardware issues. * Strong attention to detail and ability to maintain accurate operational documentation and records. * Ability to work effectively as part of a team-oriented data center operations environment ## Description * Install and de-install network devices, servers, and data center hardware. * Perform rack/stack activities, including server installation, cable management, KVMs, and in-rack PDUs. * Add or replace hardware components such as memory, hard drives, NICs, CPUs, and other server peripherals. * Monitor and maintain servers, network devices, system interfaces, and communication utilities within the data center. * Verify device connectivity and troubleshoot network reconnection and communication issues. * Provide technical support to the network owner/user community and resolve infrastructure-related issues. * Maintain accurate ServiceNow trouble tickets, operational documentation, and incident records. * Monitor and maintain a large-scale IBM Z10 mainframe environment and peripherals. * Perform/support mainframe operations involving IPL, TSO, MVS, JES2, and CA7. * Support and maintain IBM 4000, IBM 6500, and Canon VS 4400 environments. * Manage daily/monthly backup tapes and coordinate tapes for offsite storage. * Maintain accurate asset management and inventory records, including assets assigned to users. * Perform routine data center inventory, equipment tracking, and documentation. * Ensure proper cable management, equipment organization, and data center operational standards. * Troubleshoot hardware, connectivity, and system issues and escalate complex problems as appropriate. * Perform all other data center operations and infrastructure support duties as assigned. ## Related Videos - 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