> Markdown version of [/jobs/ext/2407678-production-support-sre-engineer](https://www.wearedevelopers.com/jobs/ext/2407678-production-support-sre-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Production Support / SRE Engineer - **Company:** BCforward - **Location:** Charlotte, NC, United States - **Experience:** Experienced - **Salary:** $146,078.0 - **Contract:** Temporary contract - **Skills:** Java (Programming Language), Microsoft Excel, Microsoft Windows, Artificial Intelligence, Airflow, CA Workload Automation Ae, Bash Shell, Unix, Quartz (Graphics Layer), Perl (Programming Language), Python (Programming Language), Unix Shell, Microsoft SQL Server, Oracle (Applications), Productivity Software, Site Reliability Engineering Practices, SQL Databases, Tableau (Software), Scripting, Java Application Server, Informatica Powercenter, Splunk, Data Pipelines, Dynatrace - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/cad94fc9-ce32-4c73-af06-ef86fe37de49 ## About the Role * 4 to 10 years of production support experience in financial services, preferably in regulatory reporting. * Strong skills in Unix and Windows OS, SQL, Oracle, and scripting languages such as Shell, Python, and Perl. * Working knowledge of Dynatrace and Splunk and schedulers such as Autosys, Quartz, or Airflow. * Expertise in incident, problem, change, and request management processes. * Experience with complex real-time and batch-oriented environments and data pipelines. * Ability to work second shift with occasional off-hours and weekend support. * Experience adopting automation frameworks and AI-based productivity tools. * Strong analytical, troubleshooting, and root cause analysis abilities. * Experience with data analytics and reporting tools such as Excel or Tableau. * Clear written and verbal communication; able to explain technical topics to non-technical partners. * Self-starter with ability to lead or guide team members. Preferred Skills: * Background in Finance Regulatory Reporting or CRR Data Sourcing/Adoption. * Experience with Java application support and Informatica administration. ## Description We are seeking a Production Support Specialist (SRE) to join our team supporting Finance Regulatory Reporting and CRR Data Sourcing/Adoption. The ideal candidate will have strong experience in production support across Informatica, MS SQL Server, Oracle, Unix-based platforms, and modern SRE practices and a proven ability to stabilize, optimize, and scale production services through automation, intelligent monitoring, and continuous improvement., * Lead day-to-day production operations across Informatica, MS SQL Server, Oracle, and Unix-based systems. * Monitor and maintain health, availability, and performance using Dynatrace and Splunk. * Manage batch scheduling and orchestration with Autosys, Quartz, or Airflow. * Own incidents end-to-end including triage, root cause analysis, resolution, communication, and prevention. * Execute Incident, Problem, Change/Configuration, Release Readiness, Capacity/Availability Management, and Monitoring Service Analytics. * Create documentation, runbooks, and knowledge-transfer materials. * Proactively identify production risks and drive continuous improvement. * Support heterogeneous environments including Java applications, Unix shell scripting, Python, and Perl. * Ensure SLA compliance for uptime, performance, and response. * Leverage AI/ML-assisted tools to reduce manual work and increase reliability. * Develop metrics and operational dashboards and identify vulnerabilities. * Act as escalation point between business, development, and technology teams. * Communicate production risks, incidents, and service impacts to stakeholders. * Partner with business teams to align on priorities, readiness, and reporting needs. ## Related Videos - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [AI Model Management Life Circles: ML Ops For Generative AI Models From Research to Deployment](https://www.wearedevelopers.com/videos/1152-ai-model-management-life-circles-ml-ops-for-generative-ai-models-from-research-to-deployment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How Much Does a Software Engineer Make? Realistic Software Engineering Salaries](https://www.wearedevelopers.com/magazine/425-how-much-does-a-software-engineer-make-realistic-software-engineering-salaries)