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# Operations Systems Implementation Analyst

- **Company:** ODW Logistics
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** IBM System I, Warehouse Management Systems, ServiceNow IT Service Management, Operational Systems
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c6e3e94159ab5c43

## About the Role

* Bachelor's degree in business management, logistics, industrial engineering or equivalent education/work experience preferred
 * 3 - 5+ years of experience interfacing with external and internal customers preferred
 * Previous experience with warehouse management systems (HighJump (Korber) and/or Symmetry (AS400)) preferred

Capabilities

 * Collaboration and teamwork skills
 * Strong decision-making abilities
 * Ability to analyze and manage projects
 * Excellent verbal and written communication skills
 * Ability to work in a fast-paced environment

## Description

The Operations Systems Implementation Analyst will support critical business processes as part of onboarding new business and/or warehouses. This position will work through document flows, internal and external vendors, solutioning and functional teams. This position plays an important role in driving operational excellence at ODW., * Develop and define Concept of Operations and process flows from beginning to end

 * Maintain cross-functional partnerships with sales, IT and operations stakeholders
 * Gather and document critical business requirements
 * Translate business needs to system and process requirements
 * Create and perform user acceptance testing (UAT) scripts and report for executive-level visibility in project trajectory
 * Serve as the first line of defense in IT ticketing process
 * Foster and execute management and associate systems training plans during new launches
 * Support PMO in accurate project and timeline reporting
 * Assist in creating work instructions prior to live account launches
 * Provide on-site go-live support to Operations
 * All other duties as assigned


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