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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT System Administrator - **Company:** Smart Wires Inc. - **Location:** Durham, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Bash Shell, Cloud Computing, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), VMware ESX Servers, Virtual Private Networks (VPN), Python (Programming Language), Windows Servers, Network Architecture, OpenID, Performance Tuning, Windows PowerShell, Phishing, Runbook, Security Assertion Markup Language (SAML), Security Information and Event Management, Software Vulnerability Management, Scripting, Data Storage Management, Okta, Firewalls (Computer Science), Microsoft InTune, Information Technology, Vcenter, Restful APIs - **Published:** May 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=01ae431cced86732 ## About the Role Do you have experience in vCenter?, * 5+ years of experience in IT system administration or infrastructure engineering, with at least 2 years in a senior or lead capacity. * Deep expertise in Microsoft Azure and Microsoft 365, including Entra ID, Intune, Defender for Business, and MS Purview. * Strong VMware ESXi administration skills, including vCenter, and storage management. * Advanced experience with Okta or a comparable enterprise IdP, including SSO/SAML/OIDC integrations and lifecycle automation. * Proficiency with N-Able or equivalent RMM/MSP tooling for endpoint management and monitoring. * Demonstrated ability to design and implement security controls and operate within a compliance-conscious environment. * Strong scripting skills (PowerShell required; Python or Bash a plus) and experience working with REST APIs for automation, integration, and operational efficiency. * Excellent written and verbal communication skills, with the ability to document complex systems clearly and present recommendations to leadership. * Self-directed and comfortable operating with significant autonomy in a small team., * Relevant certifications such as AZ-104, AZ-500, MS-102, VCP, or Okta Certified Administrator. * Experience working within ISO 27001, SOC 2, or Cyber Essentials compliance programs. * Familiarity with SIEM platforms, log aggregation, and working alongside an MSSP/SOC. * Experience supporting a globally distributed workforce. ## Description We are seeking a Senior IT System Administrator to serve as a technical anchor for our small IT/Information Security team. In this role, you will own the architecture, administration, and continuous improvement of our hybrid on-premises and cloud infrastructure. Beyond hands-on technical work, you will bring strategic thinking, mentor junior staff or MSP partners, and help shape how Smart Wires' technology environment scales as the company grows. You will report to and collaborate closely with the Director of Information Security & IT. Primary Responsibilities Infrastructure & Cloud Administration * Architect, administer, and optimize Microsoft Azure and Microsoft 365 environments, including Entra ID, Exchange Online, Teams, Intune, and Defender for Business. * Manage and improve VMware ESXi on-premises infrastructure, including capacity planning, patching, and performance tuning. * Lead endpoint management strategy using N-Able RMM, including policy design, patch cadence, remote monitoring, and scripted automation. * Own Okta identity governance, including advanced SSO integrations, lifecycle management workflows, MFA policy enforcement, and Okta Workflows automation. * Maintain network infrastructure, including firewalls, VPN, DNS, and DHCP, in coordination with MSP partners. Security & Compliance * Partner with the InfoSec team to design and enforce security controls aligned with ISO 27001, SOC 2, and Cyber Essentials frameworks. * Conduct access reviews, privilege management audits, and assist with vulnerability remediation across the environment. * Serve as an escalation point for the MSP SOC on IT-related security incidents and support incident response activities. * Contribute to security awareness and hygiene efforts, including MFA enforcement, endpoint hardening, and phishing response. Operations & Support * Provide escalated break/fix support for complex hardware, software, OS, and connectivity issues across Windows servers and workstations. * Lead or contribute to IT project delivery, including system migrations, tool rollouts, and infrastructure upgrades. * Develop and maintain IT documentation, runbooks, standard operating procedures, and asset inventory. * Support onboarding and offboarding processes, ensuring timely provisioning, de-provisioning, and access reviews., * This is a hybrid position based in Durham, North Carolina. 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