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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Systems Administrator - **Company:** City of Fort Walton Beach - **Location:** Fort Walton Beach, FL, United States - **Experience:** Experienced - **Salary:** $52,603.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Data Analysis, Software Applications, Cyber Security, Computer Terminals, Linux, Issue Tracking Systems, Networking Hardware, Microsoft Office, Network Attached Storage (Server Appliance), Network Administration, Network Protocols, Wireless Access Point, Wireless Networks, Data Processing, Connectivity Problems, Computer Equipment, Information Technology, Network Server, User Administration, User Accounts, Vmware - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0a33fdf850caa861 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Wireless networking?, Do you have a High school diploma or GED?, Experience Required: Two (2) years of system administration or network administration experience in computer operation. Directly related work experience may be substituted for the formal education requirement on a year-for-year basis. Working knowledge of virtualization, VM Ware, or equivalent, knowledge of networking (software/hardware) and network protocols and cybersecurity experience is preferred. Minimum Education Requirements: Associate Degree in Computer Science, Information Technology, or a related field. High School diploma or G.E.D. and 5 years work experience is equivalent in place of a 2-year degree. Bachelor's degree in computer science, Information Technology, systems Administration Preferred., An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * SunGard HTE Public Sector Software. * Various computer software applications. * Microsoft Windows 10 Pro * Microsoft Office products * Principles, practices, and procedures of data processing * Familiar with service desk ticketing systems Skills * Strong written and oral communications and relational skills. * Public relations and customer service. * Follow and relay complex oral and written instructions, policies and procedures. * Basic math skills for budget and other financial calculations. ## Description Certification: Valid State of Florida driver's license. System administration and IT certifications in Microsoft, Linux, or other network related fields are a plus. Job Summary: Provides technical assistance and support related to computer systems, hardware, software and network environments. This position responds to queries, software and hardware issues, runs diagnostic programs, isolates problems, and implements solutions as necessary to resolve issues. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Troubleshoot hardware, software, and network connectivity issues by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues * Install, update, upgrade, and configure software applications on workstations, servers, and mobile devices * Manage the city's Microsoft 365 infrastructure (email, intranet, Microsoft Teams, etc.) * Respond to the needs and requests from users that use Central Square financial, public safety, and community development software applications * Respond to the needs and requests from users of various Microsoft Windows-based software applications * Manage network attached storage (NAS) devices * Add, delete, and manage user accounts and their security access in various systems (Active Directory, Microsoft 365, security cameras, etc.) * Assist in troubleshooting problems in operations after hours, on weekends, holidays, or after natural disasters as needed * Monitor and respond to alerts accordingly * Manage the citywide control system (Door Access/Security Cameras) * Manage various web filtering services and devices * Manage network equipment (switches, wireless access points, firewalls) * Prepare, produce, record, and live stream various city meetings associated with city council and board committees * Recommend, review, install, and support new software applications and computer hardware * Maintain, update, and add to existing documentation and diagrams * Ensure proper coordination of user management and security protocols between the Information Technology department and the end users * Manage, organize, and inventory various types of equipment throughout the city based on a five-year depreciation/replacement schedule * Serve as a team player in the coordination of activities for hardware, software, support, and maintenance of users * Perform clerical administrative duties to include coordinating meetings, composing correspondence, preparing purchase requisitions, and maintaining records and files * Perform other job duties as assigned, * Operate a variety of office equipment, including computer terminal, printer, calculator, fax, typewriter, and copier. Abilities * Create and maintain documentation * Recommend improvements to enhance efficiencies * Respond to after-hours emergency events as needed * Troubleshoot and resolve system problems. * Think logically to prepare requests to retrieve information from the system. * Instruct others in computer and software use. * Diagnose hardware, software, and other system failures. * Configure and maintain wired and wireless networks. * Understand and follow moderately complex instructions. * Learn new methods, procedures, and operations. * Handle multiple tasks and work independently with minimal supervision. Physical Demands The work is light work which requires exerting up 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The following physical abilities are required: * Crawling: Moving about on hands and knees or hands and feet. * Crouching: Bending the body downward and forward by bending leg and spine. * Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. * Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. * Grasping: Applying pressure to an object with the fingers and palm. * Handling: Picking, holding, or otherwise working, primarily with the whole hand. * Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. * Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound. * Kneeling: Bending legs at knee to come to a rest on knee or knees. * Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. * Mental Acuity: Ability to make rational decisions through sound logic and deductive processes. * Pulling: Using upper extremities to exert force in order to draw haul or tug objects in a sustained motion. * Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. * Reaching: Extending hand(s) and arm(s) in any direction. * Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. * Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. * Standing: Particularly for sustained periods of time. * Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. * Visual Acuity 2: Including color, depth perception, and field vision. * Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. * Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)