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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - Modern Workspace & End User Computing - **Company:** Ketjen Corporation - **Location:** Houston, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Collaborative Software, Data Security, Identity and Access Management, Mobile Application Software, Productivity Software, Azure Active Directory, Zero Trust Network Access, Microsoft SharePoint, User Environment Management, Enterprise Software Applications, Microsoft Power Automate, Microsoft InTune, Microsoft Onedrive, Information Technology, Deployment Automation, Performance Monitor, Unified Endpoint Management - **Published:** May 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=66311742c39c37ad ## About the Role Do you have experience in Zero Trust security?, * * 8+ years in End User Computing, Modern Workplace, or IT Infrastructure roles * 3+ years leading teams in workplace technologies or endpoint management * Proven experience delivering enterprise-scale M365 and endpoint transformations * Strong track record of improving user productivity and reducing operational costs * Deep expertise in Microsoft 365 ecosystem * Endpoint management: Microsoft Intune, Autopilot, MDM/MAM * Operating systems: Windows 11 and Windows platform management * Identity & security: Microsoft Entra ID, Conditional Access, Zero Trust * Collaboration platforms: Teams, SharePoint, OneDrive * Experience with endpoint security, patching, and compliance frameworks Preferred: * * Experience with Microsoft Copilot and AI-enabled workplace productivity tools * Familiarity with Digital Employee Experience (DEX) platforms * Experience integrating workplace tools with enterprise systems * Relevant certifications: Microsoft Certified (Modern Desktop Administrator, Enterprise Administrator Expert) * Experience in manufacturing or industrial environments with hybrid/field workforce needs ## Description * Own and optimize collaboration tools including Microsoft Teams, SharePoint Online, and OneDrive * Drive adoption of M365 capabilities (Teams Phone, Viva, Loop, Copilot) to enhance productivity and workflow automation * Establish governance, lifecycle management, and security controls for collaboration environments * Partner with business teams to embed collaboration tools into core workflows Endpoint Management & Windows Platform * Own endpoint strategy across Windows devices leveraging Microsoft Intune and Microsoft Endpoint Manager * Standardize and manage Windows OS lifecycle, patching, imaging, and compliance (e.g., Windows 11) * Implement modern device provisioning (Autopilot), mobile device management (MDM), and mobile application management (MAM) * Drive endpoint performance, reliability, and user experience improvements Identity, Security & Compliance * Partner with cybersecurity to enforce Zero Trust principles across the workspace * Manage identity and access via Microsoft Entra ID (Azure AD) * Ensure endpoint and collaboration security using Microsoft Defender suite * Implement DLP, information protection, and compliance policies across M365 * Maintain audit readiness and regulatory compliance for end-user environments Digital Employee Experience & Support * Lead initiatives to improve digital employee experience (DEX), including device performance, collaboration usability, and service quality * Implement proactive monitoring and analytics for endpoint and user experience * Oversee service desk and end-user support models, ensuring SLAs and high satisfaction * Drive automation and self-service capabilities to reduce friction and improve productivity Vendor & Asset Management * Manage strategic vendor relationships including Microsoft and hardware providers (Dell) * Optimize licensing strategy and costs for M365 and endpoint tools * Oversee hardware lifecycle management including procurement, refresh, and disposal * Ensure cost-effective delivery aligned with IT run-rate targets Leadership & Governance * Build and lead a high-performing Modern Workplace / EUC team * Establish governance frameworks, standards, and policies for workplace technologies * Communicate strategy, roadmap, risks, and outcomes to executive leadership * Drive organizational change management (OCM) to maximize adoption and value realization ## Related Videos - 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