> Markdown version of [/jobs/ext/2417453-macos-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2417453-macos-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # macOS IT Support Engineer - **Company:** Eligo Recruitment Ltd - **Location:** London, UK - **Salary:** £35,000.0 - £45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Network Troubleshooting, Microsoft Office, Microsoft Software, TCP/IP, Cloud Platform System, Microsoft InTune, SAP MDG, Casper Suite, Gsuite, User Accounts - **Published:** August 19, 2026 - **Apply:** https://www.cv-library.co.uk/job/225481100/macos-it-support-engineer ## About the Role * Prior experience in 1st line support, helpdesk, or a similar tech role * Confidence working with macOS and ideally Windows environments too * Understanding of networking (TCP/IP, DNS, DHCP) * Excellent communication and multitasking skills * A customer-first attitude and enthusiasm for learning * Experience using Jamf Pro or Kandji * Ideally Jamf Pro or Apple certifications Bonus Points * Familiarity with Microsoft 365, Google Workspace, or other cloud systems * Considerable xperience using MDM tools like Jamf, Kandji, Intune or JumpCloud * Up to date IT certifications (Apple Certified, CompTIA A+, ITIL, Microsoft, etc.) If you're eager to grow your career in a forward-thinking macOS and Windows IT environment where no two days are the same-we'd love to hear from you. Apply today! ## Description IT Support Engineer - macOS - London (Office Based) | Competitive Pay + Great Perks Are you passionate about macOS and love solving problems? Join a fast-growing IT passionate organisation that pride themselves in having cutting-edge, security-driven macOS focused IT. We're looking for a hands-on, customer-focused macOS IT Support Engineer to become part of our London team. This is the perfect opportunity to grow your career in IT-offering real-world exposure to cloud technology, Apple device management, automation tools, and much more., * Be the go-to person for first, second and third line IT support macOS and some Windows -handling calls, emails, and tickets and on-site * Troubleshoot hardware, software, and network issues for a range of users * Assist with onboarding/offboarding-device setup, user accounts, and permissions * Keep documentation up to date with clear notes and resolutions * Deliver an exceptional support experience both remotely and on-site ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)